What are the responsibilities and job description for the Summer Member Experience Associate position at Marcus Jewish Community Center Of Atl?
Summer Member Experience Associate (May 2026 – September 2026)
10 – 25 hours/week – potential nights and weekends
Join us for a sun-soaked summer of fun at the MJCCA's new Zalik Outdoor Aquatics Center! We're looking for enthusiastic individuals to join our Summer Member Experience team, where you'll dive into a world of fun while delivering top-notch service to our members and guests.
Responsibilities:
· Greet guests with a warm smile and a friendly hello as they arrive and leave.
· Show off your excellent guest service skills, both in-person and over the phone, making every interaction a memorable one. Exceptional guest service is at the core of what we do at the JCC and this starts with you!
· Assist with visitor inquiries, checking in guests, and providing information about our awesome facilities and programs.
· Build lasting relationships with our regulars, going the extra mile with handwritten thank-you notes and personalized follow-ups.
· Identify emergencies, incidents, etc., and follow appropriate procedures to resolve any issues.
· Work collaboratively with the Member Experience Director to assist in projects and identify areas of need throughout the summer.
Qualifications:
· Excellent interpersonal skills to make each interaction memorable and helpful.
· Proficiency with Microsoft Office applications and a willingness to learn new systems.
· Strong executive functioning skills; multitasking and prioritizing while maintaining attention to detail.
· Strong conflict resolution skills.
· A willingness to take on new challenges with a splash of enthusiasm!