Assistant Housekeeping Manager

Description

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capitol District is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As an Assistant Housekeeping Manager, you will assist with the overall operation and management of the Housekeeping department.

Located in the heart of downtown Omaha, this upscale hotel offers world-class hospitality to guests and is ranked one of the leading hotels in the city. The Omaha Marriott Downtown’s commitment to providing outstanding guest experiences extends to its employees. Our property and brand pride itself on world-class service and superior style.

What you will be doing:

• Manage housekeeping associates to ensure cleanliness, maintenance, and job performance meet departmental standards.
• Assist in daily operations, act as manager on duty, and handle administrative tasks, including reports and Lost and Found duties.
• Train and counsel associates, including conducting performance appraisals and administering discipline as needed.
• Inspect and evaluate work performance to maintain quality and operational standards.
• Perform manual tasks as needed to cover staff shortages and ensure uninterrupted operations.
• Promote safety, security, and professionalism while maintaining standards for conduct, hygiene, and appearance.
• Foster guest and associate satisfaction by promptly addressing requests, issues, and concerns.
• Attend meetings, represent the hotel with professionalism, and recommend improvements to enhance operations.
• Perform other duties as assigned.
  
  

What we are looking for:

• High school diploma or equivalent required, college education in hospitality field preferred.
• Previous housekeeping supervisory experience of at least 1 year preferred.
• Ability to prioritize and organize workload to ensure deadlines are met.
• Ability to exercise judgment and implement control over the performance of others.
• Ability to provide clear direction, instruction, and guidance to subordinates.
• Ability to communicate effectively to associates, Bi-Lingual a plus.
• Flexibility to work varied shifts, including evenings, weekends and holidays, while maintaining professionalism and physical stamina for inspections.
• Understands reports and related correspondence and accurately performs all essential job functions.
  
  

What’s in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Marriott worldwide locations
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!
  
  

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Omaha Marriott Downtown is an equal opportunity employer.