Copier Assembly Technician

Position Summary/Objective

The Copier Assembly Technician is responsible for the assembly and preparation of various multi-function and printer products for the Set-up and Refurbish Technicians. Other responsibilities include assistance with hard drive security, organization of staging areas, and delivery of product to various branch offices.

Essential Functions

▪Perform assembly of equipment per direction from the set-up schedule taking care to save cardboard until equipment is deemed to be operating normally.

▪Troubleshoot any issues that arise during assembly to ensure equipment is fully assembled prior to entering set-up department.

▪Clean all surfaces of equipment to acceptable quality assurance standards.

▪Perform extraction and disposal of hard drives from returned equipment that has a request for hard drive disposal.

▪Perform administrative tasks related to hard drive disposal activities.

▪Perform regular deliveries of equipment to various Marco branch offices.

▪Work with DS Install Coordinators to organize equipment for next day’s deliveries.

▪Maintain and promptly clean and organize all workspaces.

▪Move products in and around the distribution centers and to and from off-site storage.

▪Accurately maintain and comply with documentation and service administrative procedures in a timely basis to include pick tickets, collecting client signatures, and time entry.

▪Attend Required Company And Departmental Meetings.

▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.

▪Perform other related duties as assigned.

Qualifications

Education and Experience

▪High School diploma and two years of relevant experience; or equivalent combination of education and experience. ▪ An associate degree is preferred.

▪Basic Mechanical Or Electronics Experience Preferred.

Licenses and Certifications

▪Valid Driver’s License, proof of personal insurance, and an acceptable driving record.

Required Skills

• Proficiency with business collaboration tools such as MS Office applications.
• Demonstrate attention to detail.
• Strong ability to exercise independent judgment.
• Self-starter with the ability to perform with little or no direct supervision.
• Good communication skills in working with technical and non-technical people.
• Identify and resolve problems in a timely manner; Gather and analyze information skillfully; Work well in group problem solving situations.
• Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Give and welcome feedback; Contribute to building a positive team spirit; Put success of team above own interests; Able to build morale and group commitments to goals and objectives; Support everyone's efforts to succeed.
• Cost Conscious - Conserve organizational resources.
• Treat people with respect; Work with integrity and ethically; Uphold organizational values.
• Follow policies and procedures; Complete administrative tasks correctly and on time; Support organization's goals and values.
• Demonstrate accuracy and thoroughness; Look for ways to improve and promote quality; Apply feedback to improve performance; Monitor own work to ensure quality.
• Meet productivity standards; Complete work in timely manner; Strive to increase productivity; Work quickly.
• Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
• Adapt to changes in the work environment; Change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Follow instructions, respond to management direction; Take responsibility for own actions; Commit to long hours of work when necessary to reach goals; Complete tasks on time or notifies appropriate person with an alternate plan.
• Working and operating knowledge of computers and networking.