Copier Assembly Technician

Position Summary/Objective

The Copier Assembly Technician is responsible for the assembly and preparation of various multi function and printer products for the Set-up and Refurbish Technicians. Other responsibilities include assistance with hard drive security, organization of staging areas, and delivery of product to various branch offices.

Essential Functions

▪ Perform assembly of equipment per direction from the set-up schedule taking care to save cardboard until equipment is deemed to be operating normally.

▪ Troubleshoot any issues that arise during assembly to ensure equipment is fully assembled prior to entering set-up department.

▪ Clean all surfaces of equipment to acceptable quality assurance standards.

▪ Perform extraction and disposal of hard drives from returned equipment that has a request for hard drive disposal.

▪ Perform administrative tasks related to hard drive disposal activities.

▪ Perform regular deliveries of equipment to various Marco branch offices.

▪ Work with DS Install Coordinators to organize equipment for next day’s deliveries.

▪ Maintain and promptly clean and organize all workspaces.

▪ Move products in and around the distribution centers and to and from off-site storage.

▪ Accurately maintain and comply with documentation and service administrative procedures in a timely basis to include pick tickets, collecting client signatures, and time entry.

▪ Attend Required Company And Departmental Meetings.

▪ Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.

▪ Perform other related duties as assigned.

Qualifications

Education and Experience

▪ High School diploma and two years of relevant experience; or equivalent combination of education and experience.

▪ An associate degree is preferred.

▪ Basic Mechanical Or Electronics Experience Preferred.

Licenses and Certifications

▪ Valid Driver’s License, proof of personal insurance, and an acceptable driving record.

▪ This position requires DOT certification. To become an authorized driver and receive DOT certification, you must comply with all applicable DOT regulations, including but not limited to successful completion of medical and drug evaluations.

Required Skills

• Proficiency with business collaboration tools such as MS Office applications.
• Demonstrate attention to detail.
• Strong ability to exercise independent judgment.
• Self-starter with the ability to perform with little or no direct supervision.
• Good communication skills in working with technical and non-technical people.
• Identify and resolve problems in a timely manner; Gather and analyze information skillfully; Work well in group problem solving situations.
• Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Give and welcome feedback; Contribute to building a positive team spirit; Put success of team above own interests; Able to build morale and group commitments to goals and objectives; Support everyone's efforts to succeed.
• Cost Conscious - Conserve organizational resources.
• Treat people with respect; Work with integrity and ethically; Uphold organizational values.
• Follow policies and procedures; Complete administrative tasks correctly and on time; Support organization's goals and values.
• Demonstrate accuracy and thoroughness; Look for ways to improve and promote quality; Apply feedback to improve performance; Monitor own work to ensure quality.
• Meet productivity standards; Complete work in timely manner; Strive to increase productivity; Work quickly.
• Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
• Adapt to changes in the work environment; Change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Follow instructions, respond to management direction; Take responsibility for own actions; Commit to long hours of work when necessary to reach goals; Complete tasks on time or notifies appropriate person with an alternate plan.
• Working and operating knowledge of computers and networking.