Audio Visual (AV) Technician II

The AV Technician II is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will be responsible for the installation, maintenance and troubleshooting of AV systems within client buildings. This role involves working with low voltage cabling, racking equipment and AV components to deliver high-quality installation services. You will assist the Lead Technician and may also supervise a crew of up to two people to ensure projects are completed efficiently and safely.

ESSENTIAL FUNCTIONS:

• Run new low voltage cable in new or existing client buildings.
• Terminate, test and troubleshoot low voltage cabling.
• Install and assemble racking equipment and AV components.
• Assist a Lead Tech in installation of projects which may include managing time and tasks of a Tech 1 or subcontractors.
• Troubleshoot basic AV or Video Surveillance systems and applications to identify and correct malfunctions and other operational problems. Escalate issues beyond established skill set.
• Maintain current technical knowledge and continuously work to expand knowledge of new technology and equipment.
• Ability to perform job duties independently.
• Represent Marco in a professional manner at all times.
• Perform work in a safe manner including but not limited to loading/unloading vehicles, lifting equipment, climbing, etc. to protect yourself and your coworkers.
• Use good judgment and give constant attention to the work being done.
• Maintain Marco vehicle and parts inventory.
• Accurately maintain documentation and comply with service administrative procedures in a timely basis to include pick tickets, collecting client signatures and time entry.
• Attend required company and departmental meetings.
• Lead a crew of up to 2 people as needed to complete assigned projects.
• Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
• Perform other related duties as assigned.

QUALIFICATIONS:

• An associate degree and two years of relevant experience; or equivalent combination of education and experience.
• Current CTS certificate or working towards obtaining within 1 year from hire or transfer.
• QSC Level 1.
• Registered unlicensed Power Limited Technician (if state required) working toward (PLT).
• Valid Driver's License, proof of personal insurance, and an acceptable driving record.

REQUIRED SKILLS:

• Proficiency with business collaboration tools such as MS Office applications and Visio.
• Communication – Must possess strong communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization.
• Commitment – See that a project or task is completed from start to finish. Demonstrate thoroughness and commitment.
• Initiative – Must possess the ability to be a self-starter and take initiative. Work to identify and resolve problems in a timely manner however if you can't resolve it yourself, use resources to find someone who can.
• Flexibility – Adapt to changes in the work environment. Change approach or method to best fit the situation.
• Teamwork – Contribute to a positive team spirit by working with others on a combined task. Make contributions to the task and share the responsibility of the outcome. Exhibit objectivity and openness to others' views and welcome feedback.
• Time Management – Must possess the ability to prioritize several tasks and keep them running simultaneously (multitasking). Be able to recognize and respond to changing priorities in order to meet deadlines.
• Completion of online courses including Crestron 101, Toolbox, and Digital Media preferred.

Pay Range: $24.98 - $38.72 hourly bonus opportunities

The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.