What are the responsibilities and job description for the Restaurant Shift Leader position at Marco's Pizza?
Job Overview
Are you passionate about leading teams and delivering exceptional customer experiences? We are seeking a dynamic and energetic Restaurant Shift Leader to oversee daily operations, motivate staff, and ensure our restaurant runs smoothly and efficiently. This role is perfect for someone with a strong background in food service management, team leadership, and hospitality who thrives in a fast-paced environment. As a Shift Leader, you'll be the driving force behind maintaining high standards of food quality, safety, and customer satisfaction while managing the team during your shift. Join us to make a positive impact on our guests’ dining experience and develop your managerial skills in a lively, supportive setting.
Duties
- Supervise daily restaurant operations during assigned shifts, ensuring smooth service flow and adherence to company standards
- Lead, motivate, and train staff on food preparation, customer service, POS systems (including Aloha and Micros), and food safety protocols
- Oversee food handling, cooking processes, and food production to maintain quality and safety standards
- Manage inventory control, including stock levels, ordering supplies, and minimizing waste
- Handle cash transactions accurately using POS systems, perform cash handling duties, and reconcile shift cash drawers
- Monitor team performance through coaching, training sessions, and providing constructive feedback to foster professional growth
- Ensure compliance with health regulations and safety procedures across all areas of the restaurant
Requirements
- Proven experience in quick service or fast food restaurant environments with a strong background in food preparation and kitchen operations
- Previous supervisory or managerial experience in a hospitality or restaurant setting
- Familiarity with POS systems such as Aloha or Micros; ability to handle cash accurately
- Knowledge of food safety management practices and food handling procedures
- Strong leadership skills with the ability to manage teams effectively and communicate clearly with staff and customers
- Excellent organizational skills with an eye for detail in inventory control and food quality assurance
- Basic math skills for order calculations, P&L analysis, and budgeting tasks
- Ability to work flexible hours including evenings, weekends, and holidays as needed
Join us as a Restaurant Shift Leader to inspire your team, elevate guest experiences, and grow your career in the vibrant world of hospitality! We are committed to supporting your development through ongoing training & development programs while fostering a positive work environment where leadership thrives. This paid position offers an exciting opportunity to lead by example in a fast-paced dining setting—your energy will make all the difference!
Pay: $10.00 - $13.00 per hour
Expected hours: 8.0 – 25.0 per week
Work Location: In person
Benefits:
Employee Discounts, Free Lunch or Snacks, Reduced or Flexible HoursSalary : $10 - $13