Oasis Assistant Food & Beverage Manager

• This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others.
  
  

Summary Of Position

The Oasis Assistant Food & Beverage Manager is responsible for overseeing the food and beverage staff. The Oasis Assistant Food & Beverage Manager will also assist the Oasis Kitchen staff as well as the public space staff. The Oasis Assistant Food & Beverage Manager must have a strong grasp of food and beverage as well as Resort operations.

Essential Functions

• On a daily basis, oversee food and beverage duties, front of house kitchen duties, safety programs and safety audits.
• Schedule and train all Oasis Food and Beverage Staff.
• Properly document all safety programs and audits.
• Help train all new hire food and beverage staff and ensure they are fit for the position by conducting new hire training and overseeing monthly training.
• Be on the floor with the food and beverage staff, when working, to ensure that all Resort standards are being met.
• Assist other Oasis Managers with special programs throughout the season to promote a fun and safe experience at the Oasis. i.e. Memorial Day activities, Fourth of July guest activities like dance contests, special movies, etc.
• Assist in operation in the absence of the Oasis Manager.
• Maintain logs and records of certification and ensure that all staff meets the requirements set forth by the Oasis Manager, Area Director of Security and our Corporate Risk Manager.
• Assist Human Resources with the recruitment and hiring of Food and Beverage staff.
• Assist Oasis Manager with tasks and activities while keeping labor in line with budget.
• On a regular basis (monthly), hold departmental meetings and attend Resort meetings on a weekly basis as needed.
• Explain and implement the Resort service standards to ensure that they are understood and ensure that everyone is living up to the Resort’s expectations.
• Be able and available to work various shifts including evenings, nights, holidays and weekends.
• Be flexible and knowledgeable in all areas of the Oasis Recreation/Food and Beverage program so one can perform those duties without question if needed.
• And any other tasks as assigned by the Director of Recreation, Oasis Manager and/or the General Manager.
  
  

Qualifications

Education: High School diploma or graduation equivalent.Bachelor Degree Preferred.

Experience: Prior lifeguard experience, public or private, preferred.

Certificates or Licenses: Maricopa County Food Service Worker Card and Arizona Title IV Alcohol Certification, Managers Food Service Worker Card (preferred)

Knowledge, Skills, And Abilities

• Clerical/Organizational skills
• Strong Aquatics/safety background
• Excellent customer service and communication skills
• Ability to work effectively with a variety of people
• Ability to stand for long periods of time, assisting guests
• Ability to work outside in all weather conditions
• Ability to memorize and perform Resort Standards
  
  

Personal Characteristics

• Behaves ethically
• Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language
• Professional Appearance: Exhibits an appearance appropriate for our Resort, specific grooming standards are available for review in Human Resources
  
  

The Arizona Grand Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, team members must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.