Medical Administrative Clinician - Wellness

Marana Health is seeking a Medical Administrative Clinician to join the Integrated Care Team at the Marana Main Health Center, located in Marana, Arizona. The Medical Administrative Clinician ensures continuity of patient care and improvement of patient outcomes by providing administrative support to the healthcare teams and delivering patient care when needed. The position will be supervised by the Chief Clinical Officer. Marana Health is a Federally Qualified Community Health Center (FQHC), with 10 sites in the Greater Tucson area. Our mission is to improve our Community by providing exceptional, whole-person healthcare.
REQUIRED QUALIFICATIONS

• degree in Family Nurse Practitioner from an accredited university and program
• Appropriate current license to practice in Arizona
• Board Certified in area of specialty
• Ability to obtain and maintain credentialing with accepted healthcare plans
• Basic Life Support (BLS) certification (may be completed with MHC upon hire)
• Fingerprint Clearance Card through the Arizona Department of Public Safety (or ability to obtain upon hire)

PREFERRED QUALIFICATIONS

• Doctorate degree in Family Nurse Practitioner, or Physician Assistant from an accredited university and program
• Experience in a Federally Qualified Health Center (FQHC) or Primary Health Care environment
• Bilingual (English/Spanish)

SUPERVISORY RESPONSIBILITY
Does not direct or supervise others.
KNOWLEDGE, SKILLS, AND ABILITIES

• Highly proficient in diagnostic procedures and treatment of illnesses and injuries in an integrated primary care model focused on patients living in poverty or facing barriers to accessing care, such as a federally qualified health center.
• Knowledge of community and public health systems and issues.
• Exceptional communication skills with ability to deal tactfully and effectively with colleagues, patients, and the public.
• Excellent organization and time management skills with ability to manage competing demands and adapt to frequent change, delays, or unexpected events.
• Strong analytical, critical thinking, and problem-solving skills.
• Knowledge of applicable local, state, and federal regulations.
• Strong ability to read, analyze, and interpret complex documents.
• Ability to cultivate a culture of respect and service excellence through professionalism, skilled communication, and demonstrated commitment to integrity, trust, respect, and equity.
• Excellent customer service, organizational, and communication skills with emphasis on responsiveness, building trust, mutual respect, and courtesy.
• Demonstrates cultural competence and commitment to supporting and promoting diversity, equity, and inclusion through work performance and professional interactions.

DUTIES AND RESPONSIBILITIES

• Supports continuity of care and clinician wellbeing by assisting with administrative tasks including ordering, reviewing, and following up on results, patient phone calls, referrals, prior authorizations, durable medical equipment (DME), and other tasks.
• Supports multiple sites with multiple clinicians and staff to ensure patient coverage as necessary.
• Provides coverage of desktop (inbox) and other patient management duties for absent or overwhelmed clinicians.
• Delivers comprehensive patient care in a variety of primary care settings and sites following supervision licensing requirements, if needed.
• Follows evidence-based guidelines to diagnose, treat, and monitor acute and chronic conditions.
• Identifies short- and long-term patient care issues to be addressed, providing pertinent information, and recommends options and course of action.
• Refers patients to specialty clinicians as needed, with appropriate documentation necessary to continue care.
• Collaborates with other clinicians and staff in the care of patients.
• Responds to questions from patients, leadership, clinicians, managers, and members of the healthcare team.
• Diagnoses and treats common acute health issues, monitors chronic health issues, and develops and implements treatment plans.
• Collaborates with primary care clinicians as needed on complex, unusual, and high-risk cases.
• Orders and interprets diagnostic tests and prescribes proper medications.
• Follows up with patients through telephone, electronic, and mail correspondence.
• Promotes wellness and self-care of patients and their families by providing health education including, counseling on exercise, nutrition, well-baby care, family planning, and diabetic issues.
• Attends continuing medical education (CME) conferences and training as required to maintain licensure.
• Promotes community awareness of health care issues.
• Promotes and participates in off-site activities such as health fairs, community, and school-based programs as requested by Director of Wellness or other leaders.
• Advocates for clinician wellness by improving processes through regular communication with Director of Wellness.
• Ensures proper documentation in patient charting, patient encounter forms, insurance forms and all other additional information pertaining to patient care.

Benefits
Marana Health’s vision is to be the premier provider and employer in community health. To support our mission and vision in our community, Marana Health believes health and well-being must start at home. Marana Health offers a competitive benefits package in addition to Loan Repayment options for Professional Scholarships through Federal and State Programs for full-time staff. Therefore, employees have many opportunities to care for our own health and wellness with benefits such as:

• Medical, Dental, and Vision Insurance
• 403(b) with employer contribution
• 160 hours PTO, sick leave in addition to 11 paid holidays
• Federal Tort Claims Act (FTCA) Professional Liability Coverage
• Loan Reimbursement options through NHSC and ADHS programs (for eligible clinicians)
• Professional Licensure and DEA reimbursement
• Relocation Reimbursement
• Continuing Medical Education

Marana Health will recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. In addition, all personnel actions such as compensation, promotion, demotion, benefits, transfers, staff reductions, terminations, reinstatement and rehire, company-sponsored training, education and tuition assistance, and social and recreational programs will be administered in accordance with the principles of equal employment opportunity.