What are the responsibilities and job description for the Accounts Receivable / Billing Coordinator Responsibilities position at Mar-Sal Plumbing & Heating Inc.?
These duties are focused on timely payment collection and accurate record-keeping. I. Collection and Follow-up (Core Responsibility)Proactively Manage Accounts Receivable: Execute daily follow-up on all outstanding invoices with General Contractors (GCs) and clients via email, phone calls, and, when necessary, certified mail to ensure prompt payment.Payment Negotiation and Resolution: Serve as the primary point of contact for payment inquiries, diligently addressing disputes, reconciling discrepancies, and negotiating payment arrangements to accelerate the cash conversion cycle.Escalation: Identify and escalate severely delinquent accounts to the management team, providing necessary documentation and context for further action.II. Reporting and CommunicationDaily Cash Flow Reporting: Prepare and submit a concise daily report to the manager detailing all incoming payments received and the total funds requested/expected from client follow-ups.Weekly A/R Aging Analysis: Generate a weekly Accounts Receivable (A/R) aging report, analyzing trends, identifying high-risk accounts, and suggesting strategies to minimize bad debt.Internal Communication: Clearly communicate the status of high-value accounts or payment delays to the internal stakeholders, including Project Managers and Sales teams.III. Administrative and CoordinationData Integrity and Maintenance: Accurately update and maintain financial records, including tracking all communications, payment commitments, and collections activity on designated Excel sheets or within the company's Enterprise Resource Planning (ERP) system.Billing Coordination: Collaborate closely with the Accounting and Billing departments to ensure that invoices are accurately prepared, submitted on time, and comply with all contractual and statutory requirements (e.g., proper lien waiver documentation).Process Improvement: Assist in documenting and refining Accounts Receivable procedures to improve efficiency and reduce the days sales outstanding (DSO).
Salary : $35 - $45