Clinical Liaison / Marketing Liaison

Maple Leaf Health Care Center — Manchester, NH

Full-time | Field-based, Manchester and surrounding markets

About the Role

Maple Leaf Health Care Center is a skilled nursing and short-term rehabilitation center in Manchester, New Hampshire. We're hiring a Clinical Liaison to own our referral relationships across the Manchester market and serve as the bridge between our building and the hospitals, providers, and community partners who send us patients.

This is a field role. You'll spend most of your week out in front of case managers, discharge planners, and physicians — not behind a desk. You'll be the first person a family meets when they're deciding where a loved one goes next, and the person our clinical team relies on to bring in the right admissions.

What You'll Do

Build and maintain referral relationships with hospital case management and discharge planning teams, physician practices, home health and hospice agencies, assisted living communities, and community partners

Cover assigned accounts across the greater Manchester area, including Elliot Hospital, Catholic Medical Center, and regional referral sources.

Review referrals for clinical and financial appropriateness, coordinate with the admissions team and clinical leadership on accept/decline decisions, and drive same-day turnaround

Meet patients and families at bedside to explain our services, answer questions, and guide them through the transition to short-term rehab or long-term care

Represent Maple Leaf at facility meetings, calls, community events, and educational in-services, attend external marketing events ALF’s, Home Health, Senior Centers.

Maintain accurate referral tracking, conversion data, and account activity

Provide end-of-day census and referral reporting to the Administrator and department heads

Partner with clinical leadership to identify service line opportunities and communicate our capabilities to referral sources

What We're Looking For

Valid driver's license and reliable transportation — travel is a core part of this role

RN, LPN, or LSW preferred

Experience in SNF admissions, hospital case management, long-term care, home health, hospice, or healthcare sales

Ability to read a clinical chart well enough to assess whether we can safely and appropriately take the patient

Comfort managing multiple referrals and competing priorities in a fast-paced environment

Strong interpersonal presence — you're representing us to hospitals and to families on one of the harder days of their lives

We recognize strong candidates don't always come from the same career path. If you understand how patients move between levels of care and you're good with people, we want to talk to you.

What We Offer

Medical, dental, and vision insurance

401(k)

Paid Time Off and sick time

Direct access to the Administrator and clinical leadership — decisions get made quickly here

Maple Leaf Health Care Center is an Equal Opportunity Employer.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Manchester, NH 03104

Salary : $74,706 - $102,495