Monarch Host

Description

Maple Hospitality Group is the national hospitality group driven by Jim Lasky, Chef Danny Grant, and a team of world-class food lovers who serve to live and live to serve. Successful restaurants exist for many years by delivering all of the following: impeccable food, World-class service, and a one-of-a-kind dining experience. Our team’s goal is to achieve iconic destinations and programs by delivering on all three. Our restaurants and our teams deliver an experience beyond what is expected—that is the Maple Hospitality promise.  As the Company expands throughout Chicago, Scottsdale, Dallas and Miami, opportunities for growth, travel and continuing education are endless.

In everything we do, there are four principles that we live by:

• Generous - We always give more than we receive, and we never take advantage of a guest. The value that a guest receives always exceeds what they pay.
   
• Excellence - We do our work exceptionally, with skill and talent curated from decades of hospitality experience. Our staff has more food, wine, and cocktail knowledge than any other Hospitality Group.
   
• Fun - We love what we do, we laugh a lot, and we never take ourselves too seriously. Having fun is a critical component to success at an intense and complex restaurant.
   
• Fail Fast - As we strive to be the best, we will make mistakes. It is ok to screw up as long as you learn, adjust, and get better. Don’t wait… fail fast and move on.

Benefits & Incentive Package Includes:

What You Will Do

• Manage reservations on OpenTable
• Enthusiastically engage guests upon arrival and graciously thank them for dining
• Manage waiting guests
• Designate table assignments
• Exhibit an excellent service attitude and be willing to go out of their way to accommodate our guests
• Be flexible and able to adjust to meet the changing needs of the restaurant and guests
• Maintain a level of professionalism and community effectively, Use critical thinking to handle difficult guest situations
• Be considerate and willing to help out fellow teammates
• Tolerate pressure and work calmly and efficiently during busy times
• Identify investors and restaurant VIPs and notify their server
• Communicate changes/events that can influence covers
• Other tasks as assigned

Qualifications

Who We Are Looking For 

• Ability to use reservation systems
• Professional, articulate, friendly, and punctual
• Possesses and exhibits the drive to provide exceptional service and willingness to go out of your way to accommodate guests
• Flexible hours are required (able to work days, nights, weekends, holidays)
• Confidence in personal style and appearance
• Must be able to work at a rapid pace while maintaining attention to detail
• Communication and ability to delegate
• Skilled in time management

Maple Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and supporting an inclusive culture. MHG does not discriminate on the basis of disability, gender, veteran status or any other basis protected under federal, state or local laws.