What are the responsibilities and job description for the Overnight Bilingual Call Center Representative position at MAP?
Overnight Bilingual Call Center Representative
Location: in-Office, North Richland Hills, TX
As an Overnight Bilingual Call Center Representative at Map communications, you will provide professional and comprehensive support to a diverse range of companies that include medical offices, apartment complexes, professional services, and more! Your day-today will be managing a high-volume of inbound calls and ensuring any message taken is captured efficiently with accuracy. To be set up for success, you will be trained on our internal advanced call processing systems and industry-leading tools. We are an inbound call center only, so telemarketing calls or sales solicitations are not part of the role.
We are looking for dedicated, open-minded individuals who are looking for a long-term career and bring an upbeat tone, a strong command of English, and a typing speed of at least 35 WPM. Additionally, if you value punctuality and the kind of accountability essential to a lasting team, we would love to have you grow with us! Candidates must be fluent in English and Spanish.
No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success.
Compensation: $19 per hour
Benefits: Full-time employees are eligible for a robust benefits package including:
- Employee Stock Ownership
- Comprehensive Medical, Dental, and Vision Benefits
- Paid Vacation
- Traditional 401K with company matching
- Free Life Insurance Policy
- Legal Assistance
Shifts Offered:
- Full Time - 40 hours per week, 8-hour shifts
- Overnight Hours
- Must be available to work a weekend day (Sat or Sun each week)
- Training will last approximately one week. On your second week, you will move to your new set schedule
Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Salary : $19