What are the responsibilities and job description for the Night Audit position at Mansa Hospitality?
Holiday Inn Express in Birmingham, AL is looking for a full-time 2nd shift applicant to join our strong team at this beautiful new property in the heart of Homewood. We are located on 320 Commons Drive. Our ideal candidate is a self-starter, ambitious, and hard-working.
Responsibilities
- Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
- Respond to guest complaints, requests and emergencies
- Reconcile all accounts and process the end of day audit in the property management system.
- Prepare registration cards and key cards for all next day reservations.
- Respond to guest inquiries, concerns and complaints as needed
- Answer phones and place reservations
Qualifications
- Opera System Experience Preferred
- Prior Night Audit Experience Preferred
- Must be able to work weekends on 4p-12a, and few shifts each week during the week.
- Prior Hotel Experience Preferred.
We are looking forward to hearing from you.