Field Service Engineer

Our client, a leader in machine tooling industry is seeking a dedicated and skilled Field Service Engineer to join their team. As a Field Service Engineer, you will be an integral part of the Service Department supporting customer operations in MI & OH

Job Title: Field Service Engineer | Direct Hire

Location: Medina, Ohio

Pay Range:$80,000 - $83,000 Company Vehicle

What's the Job?

• Provide customers with maintenance, repair, and installation assistance of CNC machine tools on location or by telephone.
• Create and update documentation of technical information and generate reports related to service activities.
• Assist and train Customer’s Service Engineers on the installation and maintenance of newer product lines.
• Establish and maintain exemplary communication and customer service relationships with clients.
• Manage challenging customer situations positively, respond promptly to needs, and solicit feedback to improve service quality.
  
  

What's Needed?

• Bachelor’s or Associate’s Degree in a technical field preferred.
• 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
• Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens controls is a plus.
• Excellent verbal and written communication skills with a strong customer service orientation.
• Ability to read mechanical drawings, electrical schematics, and PLC ladder diagrams.
  
  

What's in it for me?

• Opportunity to work with cutting-edge CNC technology and machinery.
• Engage in meaningful work that directly impacts customer success and satisfaction.
• Collaborate with a supportive and innovative team environment.
• Develop your technical skills through ongoing training and hands-on experience.
• Be part of a company that values diversity, inclusion, and professional growth.
  
  

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay
  
  

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.