What are the responsibilities and job description for the Front Desk Assistant position at Mann Law?
Front Office Assistant
Reports To: Practice Manager
Schedule: Monday – Friday | 8:00 AM – 4:30 PM
Compensation: $20.00–$24.00 per hour, based on experience.
Employees who successfully complete a 90-day introductory period and demonstrate strong performance, reliability, professionalism, and initiative may be eligible for a merit-based wage review.
Position Summary
The Front Office Assistant serves as the first point of contact for clients, visitors, and vendors while providing administrative support to the Practice Manager and Firm Owner. This position is responsible for maintaining a professional and welcoming front office, assisting with daily administrative tasks, and helping ensure the office operates efficiently.
The ideal candidate is dependable, organized, detail-oriented, personable, and enjoys providing exceptional customer service while supporting a collaborative team.
Key Responsibilities
Reception & Client Services
- Greet clients, visitors, and vendors in a professional and welcoming manner.
- Answer and direct incoming telephone calls.
- Take accurate messages and communicate them promptly.
- Assist with scheduling appointments and calendar management.
- Receive and distribute incoming mail and deliveries.
- Maintain a clean, organized, and welcoming reception area.
Administrative Support
- Provide administrative support to the Practice Manager and Firm Owner.
- Assist with preparing documents, correspondence, and other administrative tasks.
- Perform filing, scanning, copying, and data entry.
- Maintain organized physical and electronic files.
- Assist with general office projects and administrative duties as assigned.
Office Operations
- Complete daily opening and closing office procedures.
- Monitor office, kitchen, and restroom supplies and communicate inventory needs.
- Help maintain clean, organized common areas and conference rooms.
- Assist with firm events and community outreach activities as needed.
- Perform other related duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Previous receptionist, office assistant, administrative assistant, or customer service experience preferred.
- Excellent verbal and written communication skills.
- Professional phone etiquette and strong customer service skills.
- Strong organizational and time management abilities.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- High attention to detail and dependability.
- Proficiency with Microsoft Office and general computer applications.
- Ability to maintain confidentiality and professionalism.
Growth Opportunity
Prior legal experience is not required; however, we strongly encourage individuals who are interested in learning the legal field and growing with our firm to apply. Mann Law values team members who are eager to learn, take initiative, and develop new skills as the firm continues to grow.
Success in This Role
A successful Front Office Assistant is dependable, organized, and professional. They create a positive first impression for every client, provide reliable administrative support to the Practice Manager and Firm Owner, and contribute to a welcoming, efficient, and well-organized office environment.
Our Culture
At Mann Law, we believe our people are our greatest asset. We are committed to fostering a supportive, collaborative workplace where every team member has the opportunity to learn, grow, and make a meaningful impact on the clients and communities we serve.
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $24