What are the responsibilities and job description for the Automotive Service Advisor position at Mankato Motor Company?
Mankato Motors is hiring an Automotive Service Advisor to join our team in Mankato, MN!
We’re looking for a motivated, customer-focused professional who enjoys working with people, understands the automotive service process, and wants the opportunity to earn up to $100,000 annually. If you’re an experienced Service Advisor, Automotive Service Writer, or Service Consultant looking for your next opportunity, we want to hear from you!
At Mankato Motors, we believe in delivering exceptional customer service, building lasting relationships, and creating a positive experience for every customer who visits our service department.
Why Join Mankato Motors?
- Earn Up to $100,000 Annually – Competitive earning potential for motivated Service Advisors.
- Full-Time Opportunity – Build a long-term career in the automotive industry.
- Half-Day Saturdays – Saturday service hours are just 8 AM to noon.
- Established Dealership – Join a trusted automotive dealership serving Mankato and the surrounding communities.
- Professional Service Department – Work alongside experienced automotive technicians and service professionals.
- Career Growth – Develop your skills and grow your career in automotive service.
What You’ll Do
- Greet customers and assist with their automotive maintenance and repair needs.
- Listen to customer concerns and accurately document vehicle service requests.
- Recommend appropriate maintenance and repair services based on vehicle needs and manufacturer guidelines.
- Explain recommended repairs, service estimates, and timelines clearly and professionally.
- Communicate with automotive technicians to coordinate vehicle inspections, diagnostics, and repairs.
- Keep customers informed throughout the service process.
- Prepare and manage repair orders, service estimates, and customer invoices.
- Follow up with customers to ensure satisfaction and build long-term relationships.
- Identify opportunities to recommend additional services that benefit the customer.
- Maintain a professional, organized, and customer-focused service environment.
What We’re Looking For
- Previous experience as an Automotive Service Advisor, Service Writer, or Service Consultant preferred.
- Strong customer service and communication skills.
- Ability to explain automotive maintenance and repairs in an easy-to-understand manner.
- Excellent organizational skills and attention to detail.
- Comfortable working in a fast-paced automotive service department.
- Strong problem-solving skills and a positive attitude.
- Ability to work effectively with customers, technicians, and dealership management.
- Basic computer skills and ability to learn dealership service software.
- Valid driver’s license.
Schedule & Compensation
- Compensation: Up to $100,000 annually, based on performance.
- Employment Type: Full-Time.
- Schedule: Weekdays and half-day Saturdays.
- Saturday Hours: 8:00 AM – 12:00 PM.
- Sunday: Closed.
- Location: 2031 Fern Lake Road, Mankato, MN 56001.
Mankato Motors is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.