Financial Manager - Human Services Dept.

Financial Manager – Human Services Dept.

Lead Financial Excellence. Support Your Community.

The Manitowoc County Human Services Department is seeking an experienced, collaborative, and strategic Financial Manager to lead the department's financial operations and supervise a dedicated team of financial professionals.

This leadership position oversees all financial activities related to Medicaid and third-party insurance billing, ensuring compliance with federal, state, and county regulations while maximizing revenue to support critical human services programs. The Financial Manager plays a key role in strengthening the department's financial performance and ensuring the long-term sustainability of services that benefit our community.

Essential Responsibilities

• Direct and oversee all Medicaid and third-party insurance billing operations, including claims submission, reconciliation, denial management, collections, and revenue optimization.
• Ensure compliance with federal and state Medicaid regulations, managed care requirements, and county financial policies and procedures.
• Prepare and present financial reports, forecasts, analyses, and recommendations for department leadership and county administration.
• Lead the development, preparation, monitoring, and management of the department's operating budget.
• Supervise financial staff through recruitment, onboarding, training, coaching, performance evaluations, and employee development while fostering a collaborative and high-performing team environment.
• Conduct regular staff meetings, provide technical guidance, and promote continuous process improvement.
• Partner with Information Technology staff and software vendors to support billing system enhancements, system interfaces, upgrades, and troubleshooting.
• Coordinate audit preparation and responses, including documentation, data validation, system access reviews, and implementation of corrective action plans.
• Identify opportunities to improve financial processes, internal controls, operational efficiency, and revenue recovery.
• Serve as a financial resource to department leadership on billing, reimbursement, budgeting, and regulatory compliance.

Why Join Manitowoc County?

This is an opportunity to make a meaningful impact by ensuring the financial integrity of programs that provide vital services to individuals and families throughout Manitowoc County. You'll work alongside dedicated professionals in an environment that values collaboration, accountability, innovation, and public service.

Apply today and help strengthen the financial foundation that supports essential human services for our community.