What are the responsibilities and job description for the Hotel Front Desk Agent position at Manistee National Golf and Resort?
A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest's stay. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests, managing reservations and providing information about rooms, rates and amenities, answering phones and redirecting calls, light bar tending, and money handling. Customer service experience preferred but not required. Should be familiar with computers and internet software savvy. Maintain cleanliness of common areas and guest bathroom throughout shift. Applications can be picked up at the Resort's Front Desk from 9:00 AM to 4:00 PM or online on our website. Applications must be submitted in person to the Front Desk. Applications accepted now with on-the-spot interviews possible, based on availability.
Job Types: Full-time, Part-time, Seasonal, Internship
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person