Account Director

*Note: This role is open to candidates based in Los Angeles or New York City.

A Manifest Account Director:

Your role is to lead client teams in creating work that’s culturally relevant, commercially effective, and strategically impactful. You’re a trusted advisor—bringing insight, clarity, and direction that elevate both your clients’ success and Manifest’s reputation. You also play a central part in shaping the team around you, helping people grow and ensuring our work is consistently ambitious, thoughtful, and effective.

What you’ll do:

• Lead the full lifecycle of account delivery—from brand planning and creative development to production and post-campaign evaluation.
• Oversee cross-functional teams of 6 (strategy, creative, production, PR, social), ensuring work is delivered on time and on budget, while remaining impactful, thoughtful, and fully aligned with client objectives.
• Serve as a strategic partner and trusted advisor: challenge briefs, uncover opportunities, and guide conversations that push campaigns further.
• Be the primary escalation point for client issues, resolving challenges efficiently while maintaining trust and satisfaction.
• Craft campaign briefs with clarity and strategic vision, and identify ways to extend ideas across channels.
• Oversee account profitability: manage fees, scope, budgets, and maintain full P&L oversight.
• Lead resourcing and capacity planning for your accounts, balancing workloads and ensuring teams are optimized and well-supported.
• Partner with senior leadership to ensure account teams are appropriately staffed and positioned for success.
• Mentor direct reports through structured appraisals, check-ins, and ongoing guidance to help them grow and thrive.
• Champion team wellbeing while maintaining accountability and driving high performance.
• Contribute to agency operations, introducing ideas that improve processes, workflows, and ways of working.
• Partner with senior leadership to ensure teams are appropriately staffed and positioned for success.

Who you are:

• Strategic Influence: You shape campaigns and client decisions with ease. You anticipate needs, guide conversations thoughtfully, and inspire trust—clients often don’t just follow your advice, they rely on it.
• Commercial Acumen: Budgets, profitability, and resourcing are never surprises. You identify risks early, protect margins, and drive sustainable account growth.
• Master of Complexity: You seamlessly oversee multiple accounts, campaigns, and teams simultaneously, keeping workflows smooth, deadlines met, and standards high.
• Proactive Problem-Solving: You anticipate challenges across people, processes, and projects—and address them before they escalate.
• Team Leadership: Team members grow under your mentorship, taking on bigger responsibilities confidently and delivering consistently excellent work.
• Client & Agency Presence: You present with confidence, defend ideas thoughtfully, and cultivate credibility internally and externally. Your influence strengthens both client relationships and agency culture.
• Execution Excellence: You ensure the work your teams produce is consistently exceptional, operationally sound, and creatively ambitious. Processes are refined and mistakes rare.
• Curiosity & Drive: You lead with energy, ownership, and cultural awareness—exploring opportunities that push both clients and the agency toward ambitious, impactful goals.

Salary and benefits:

• Salary range: $115,000 - $135,000
• Unlimited PTO
• 100% employee medical insurance coverage
• 401k with company contribution
• New business bonuses
• Individualized career development personal training budget
• Monthly wellness budget through Juno (https://www.withjuno.com/)
• Early end on Fridays (4pm regularly, 1pm during summertime)
• Hybrid, flexible work environment ( a dog-friendly office)