Gold Buying Store Associate - Spanish-speaking.

APPLY NOW & START YOUR GOLD BUYER JOURNEY WITH US!

This isn’t just another retail job; this is your chance to be part of a winning team where your effort directly impacts your paycheck. If you’re hungry for success, ready to work hard, and love a challenge, we want you on board!

About Us: At Compradores de Oro, we’ve proudly served our Northwest Arkansas community by offering fast, transparent and friendly service for selling gold, silver, and securing safe, customer-friendly pawn loans. Our offices are bilingual and built around trust, fairness and respectfully helping our neighbors. Our slogan: “We pay you and serve you – immediately.” We believe in creating an inviting environment where every customer feels valued. compradoresdeoro.com

Role Overview: We’re seeking a motivated, customer-oriented professional who thrives on helping people and making a difference in their day. In this role you will be the first point of contact for customers walking into our locations, building relationships, answering questions, guiding them through our services, and ensuring a smooth and respectful experience from start to finish.

What We Offer:

• Paid Training (We invest in YOU ). You'll be an expert in Gold & Silver.
• Competitive pay plus opportunities for bonuses based on customer satisfaction/office performance. Career Growth Opportunities (Move up & make more $$$)
• Supportive team environment that values your growth, we want to see you succeed here. A Work Family (We hype each other up & celebrate wins together!)
• Bilingual training and ongoing support.
• The opportunity to serve our local community and make a tangible difference in the lives of the people we interact with.
• Health, Dental & Vision Insurance (We take care of our people!)
• Gym Membership (Because staying active = winning )

Key Responsibilities:

• Greet customers warmly as they enter the store and make them feel comfortable.
• Listen carefully to customer needs and questions around selling gold, silver, or taking out a pawn loan.
• Explain our processes clearly (how we appraise, how we loan, how we pay) in both English and Spanish (bilingual ability required).
• Accurately document customer items, answer paperwork questions and ensure compliance with our procedures.
• Work with our team to maintain a clean, professional, welcoming office environment.
• Follow up with customers as needed, and ensure their experience is positive so they trust us and return when appropriate.
• Actively contribute to our mission of serving the local community in a trustworthy, respectful manner.

Qualifications:

• Excellent customer-service mindset: you enjoy helping people, clarifying their concerns, and building trust.
• Bilingual English/Spanish proficiency (written and spoken) required.
• Strong communication and interpersonal skills. Strong people skills – we love outgoing, customer-focused team players!
• Ability to handle sensitive transactions with discretion and professionalism.
• Basic computer/data entry skills and ability to learn our systems.
• Comfortable being part of a team in a fast-paced retail/financial services environment.
• Previous retail, pawn/loan, or customer-facing experience is a plus—but we are willing to train a candidate with the right attitude and skills. if you’ve got the drive, we’ll train you!
• High school diploma or equivalent.
• Willingness to work weekends (including Sundays) as part of your regular schedule. (40 hours a week, 2 days off)

You’ll be part of a team that isn’t just about transactions; we’re about relationships. We work here because we believe in offering dignity, respect, and value to our neighbors when they come to us. If you are passionate about people, service, and making a contribution to our community, this is the place for you.

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

Experience:

• Financial services: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Spanish (Required)
• English (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Salary : $15