Senior Program Manager

Senior Program Manager

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Management Concepts is the nation’s premier provider of career development, performance improvement, and human capital solutions for the public sector. Since 1973, we have collaborated with federal government agencies as well as state and local governments to empower individuals, teams, and organizations to grow and achieve their personal and organizational missions with our high-impact training and transformative consulting solutions.

Our organization is seeking to hire an experienced Senior Program Manager to join its staff. This position will report directly to the Director of the Program Management Division. You will be focused on implementing standard project management processes, procedures and tools to meet the cost, schedule, and performance objectives for assigned client projects. You will lead client-facing programs with industry and government. External programs will be focused on training management, curriculum development, and/or other human capital efforts.

This position is located in Honolulu, Hawaii. Travel to customer sites throughout the Pacific and Virgin Islands will be required.

Duties and Responsibilities:

· Ability to manage multiple, concurrent projects on-time and within budget.

· Establishes deadlines and manages risks.

· Provides Program and Project management subject matter expertise and leadership.

· Communicates contract requirements and risks with program and operational stakeholders.

· Lead training, curriculum, and human capital program throughout the full lifecycle.

· Apply appropriate contract management principles for engagement under oversight.

· Coordinates work among the project team to build efficient teams.

· Contribute to proposal efforts.

· Provide oral and written communication to senior leadership through reporting and presentations

Knowledge, Skills, and Abilities:

· Is an expert in the field of Program and Project Management.

· Possesses basic knowledge of government procurement policies.

· Is self-motivated and highly organized.

· Possess strong interpersonal skills and has the ability to build productive relationships with internal and external clients.

· Ability to efficiently multi-task and appropriately prioritize and delegate business tasks.

· Ability to mentor staff within division and across the firm.

· Strong oral and written communication skills.

· Experienced in data analysis and data-driven decision making.

Key Accountabilities:

· Productive Utilization – Senior Program Managers provide direct support to client projects as well as internal projects to deliver content / product solutions and should reach pre-determined utilization targets.

· Client Satisfaction – Projects in the Senior Program Manager’s portfolio will be evaluated using an independent client evaluation process.

· Project Performance - The Senior Program Manager will continually monitor projects to ensure they are meeting schedule and budget and stay within project scope.

· Project Financials – The Senior Program Manager will monitor project financials to ensure that gross margin and net income targets are met.

· Personnel Management – the Senior Program Manager will have direct reports as well as outside subcontractors that they are responsible for managing.

Education and Experience:

· A bachelor’s degree (business or quantitative discipline preferred) or higher is required.

· 12 years of experience managing projects in the federal government market is required.

· Experience managing projects/portfolios of over $1M in the federal government market is required.

· PMP certification is highly desirable

· Previous experience with consulting or other professional services firm is required.

· Previous experience working with the Pacific and US. Virgin Islands insular governments and officials in a professional capacity, ideally oriented to public administration, training and workforce development or a similar field preferred.

· Past experience supporting training management, curriculum development, or other human capital efforts preferred.

· Knowledge of audit/financial management or grants management is highly desired.