What are the responsibilities and job description for the Customer Service Representative/BDC Representative position at MAN?
Modern Automotive Network is currently seeking a Call Center/BDC (Business Development Center) Service Representative to expand to its team in our Winston-Salem, NC office. The ideal candidate must possess honesty, integrity, and a pleasant outgoing personality.
Responsibilities include:
- Answering both inbound and internal phone calls
- Making outbound calls
- Handling approximately 120 plus calls daily
- Communicating professionally with customers and fellow employees
Qualifications:
- Computer literate
- Ability to multi-task
- Excellent verbal and written communication skills
- Experience in a call center or the automotive industry is a plus
- High School Diploma or GED required
Since 1933, Modern Automotive has been distinguished from its competitors by setting trends with innovative facilities, recruiting a highly talented workforce, and providing world-class customer service. Modern, a fourth-generation family-owned business, has a strong reputation for treating customers with respect, doing the right thing every day, and giving customers the best value for their money.
We offer:
- A professional work environment
- A competitive compensation and benefit package
- Medical, Dental, Vision, Life, Flexible Spending, LTD, and STD Insurance
- Bi-monthly Bonus Opportunities
- Paid Time off
- Paid Holidays
- 401-k eligibility after one year
Make your next career move with Modern. At Modern, no matter how things change, our commitment to our employees and customers stays the same.
Modern Automotive Network is an Equal Opportunity Employer and Drug-free Workplace Employer.