What are the responsibilities and job description for the Personal Injury Pre-Litigation Case Manager position at Malman Law?
The Case Manager plays a critical role in guiding clients through the pre-litigation process. This position is responsible for managing an assigned caseload from intake through settlement preparation, ensuring consistent client communication, accurate documentation, and timely case progression.
The ideal candidate is detail-oriented, proactive, and comfortable managing multiple deadlines while delivering exceptional client service.
Key ResponsibilitiesManage a high-volume caseload of personal injury matters from intake through pre-litigation resolution
Serve as primary point of contact for clients, providing regular case updates and responding to inquiries
Order, review, and summarize medical records and bills
Communicate with medical providers regarding treatment status and outstanding balances
Coordinate property damage claims and insurance communications
Prepare demand packages and supporting documentation for attorney review
Track treatment progress and ensure all necessary documentation is collected
Maintain accurate case notes in SmartAdvocate and ensure file compliance
Assist attorneys with case strategy support and settlement preparation
Monitor deadlines and ensure timely follow-up on outstanding items
Collaborate cross-functionally with attorneys, paralegals, and support staff
2–5 years of experience in personal injury case management preferred
Strong knowledge of medical terminology and insurance processes
Experience working in SmartAdvocate or similar case management system preferred
Excellent written and verbal communication skills
Strong organizational and time-management skills
Ability to manage competing priorities in a fast-paced environment
Bilingual (Spanish/English) a plus
Base salary range: $50,000 - $67,000 annually, commensurate with experience. Final offers are subject to candidate qualifications, experience, and internal equity considerations.
Benefits include:
Medical, Dental, and Vision coverage (BCBS options available)
Employer-sponsored 401(k) contribution (3% firm contribution)
Paid Time Off and paid holidays
Professional development opportunities
Employee Assistance Program (EAP)
Hybrid work flexibility based on team needs and performance
Salary : $50,000 - $67,000