What are the responsibilities and job description for the Sales Coordinator position at Malibu Jacks and Careers?
Company Overview:
A proud member of the Five Star Parks & Attractions family
Malibu Jack's is one of the largest indoor entertainment centers in the country — home to hundreds of arcade games, go-karts, mini golf, roller coasters, laser tag, jump attractions, and some of the best party and event spaces in the city. We’re built for fun for all ages, and we’re looking for a Sales Coordinator who’s excited to help bring unforgettable events to life.
We’re seeking someone with strong local knowledge and experience supporting event sales across youth, adult, social, and corporate markets. This role includes a competitive compensation package with uncapped commission, an outstanding operations team that loves executing great events, strong health and benefits, and a workflow-friendly schedule that sets you up for success.
Responsibilities
- Support the Event Director and Sales Director in selling, planning, and coordinating birthday parties and group events held at the park.
- Collaborate with team members to serve multiple external markets: birthdays, school events/lock-ins, and field trips.
- Represent Malibu Jack's as an ambassador in the community by attending networking events and maintaining a positive, professional presence both in person and on social media.
- Work closely with the operations team to communicate upcoming events and support seamless execution.
- Contribute to the development and implementation of sales and marketing initiatives designed to meet or exceed revenue goals.
Qualifications
- Minimum 1–3 years of experience in event sales, hospitality, customer service, or a related field (or equivalent combination of education and experience).
- Positive, engaging, team-oriented attitude.
- Proficiency in Microsoft Word, Excel, CRM systems, and general computer applications.
- Strong organizational skills with the ability to manage time, multitask, and prioritize effectively.
- Excellent customer service orientation with a genuine focus on client satisfaction.
- Strong interpersonal communication skills with the ability to work collaboratively.
- Valid driver’s license required.
Physical Requirements
The physical demands below represent what’s needed to perform the essential duties of the role. Reasonable accommodations may be provided as needed.
- Ability to stand for extended periods; walk, talk, read, write, climb, balance, reach, stoop, kneel, crouch, or crawl.
- Ability to lift or move objects up to 20 lbs.
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Equal Opportunity Employer
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