Game Tech

Arcade Game Tech
Location: Malibu Jack's, Lafayette, IN
Position Type: Part Time

Company Overview:

Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack’s, Fun Land, Celebration Station, Craig’s Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector.

Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all generations to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun—demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge—every day is an opportunity to elevate play.

Job Summary:

Arcade Game Technicians are responsible for the repair and maintenance of the attractions and arcade games. With direction from the technical manager, they perform all preventative maintenance on machines and fix machines that are broken. During operational hours, they are also responsible for taking calls about games not functioning properly, maintaining stocking levels in instant win games, and keeping the facility clean.

Key Responsibilities:

• Handles calls on the game floor, bowling, and simulators.
• Performs basic preventative maintenance on machines.
• Informs Technical Manager of potential machine problems.
• Assess every game every week.
• Complete weekly projects and tasks.
• Complete weekly maintenance sheet as assigned by Technical Manager.
• Complete weekly cleaning checklist.
• Maintains a neat and orderly workshop.
• Ensures that all self-contained games are stocked with prizes.
• Maintains a safe work environment and ensures staff follow all safety rules.
• Maintains game appearance and stocking throughout open hours.
• Other duties as assigned.

Education:

• No prior experience or training. Some mechanical background preferred.
• Working knowledge of the Internet and Microsoft Office Professional.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to guests, clients, and employees.
• Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of fractions and weight measurement, volume, and distance.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Requirements:

• Arcade Game Technicians must have a technical disposition. This is an entry level technical position, so many of the skills can be taught, however these attendants must have a natural attention to detail, willingness to learn, self-drive, and technical mindedness.
• Position requires consistent activity, such as walking, bending, and lifting.
• Must be able to work holidays and weekends.
• Employment may require background check.

Notice of E-Verify Participation:

Five Star Parks & Attractions participates in the E-Verify program

Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.