What are the responsibilities and job description for the Commercial Landscape Construction Operations Manager position at Maldonado Nursery And Landscaping Inc?
Job Summary: Operations Manager
A Commercial Landscape Construction Operations Manager oversees the daily operations of all landscape construction projects. This role is responsible for coordinating and managing project schedules, resources, and budgets to ensure timely and quality delivery of services. Reporting to the Branch Manager, the Operations Manager works closely with superintendents, subcontractors, and vendors to ensure that all projects are executed according to specifications, safety standards, and client expectations. The position requires strong leadership, project management, and communication skills to effectively lead a team and manage multiple projects simultaneously.
Job Duties and Responsibilities
- Project Management:
- Oversee the planning, execution, and completion of landscape construction projects.
- Develop and manage project schedules, ensuring deadlines and milestones are met.
- Coordinate with clients, designers, and internal teams to define project scope, goals, and deliverables.
- Resource Management:
- Allocate resources, including labor, equipment, and materials, to meet project requirements.
- Monitor resource usage and adjust allocations as necessary to maintain project efficiency.
- Work with the Branch Manager to forecast resource needs and plan for future projects.
- Team Leadership:
- Manage and support a team of superintendents and field staff, providing guidance and performance feedback.
- Conduct regular meetings with superintendents to review project status, address challenges, and align on goals.
- Foster a positive and collaborative work environment, promoting teamwork and employee development.
4. Quality Control and Safety:
- Ensure all projects meet quality standards and client expectations.
- Implement and enforce safety protocols and procedures, conducting regular safety inspections.
- Address any quality or safety issues promptly to minimize impact on projects.
5. Budget Management:
- Prepare and manage project budgets, ensuring costs are controlled and projects are profitable.
- Track expenses and report financial performance to the Branch Manager.
- Identify opportunities for cost savings and process improvements.
6. Client Relations:
- Serve as the primary point of contact for clients, maintaining strong relationships and ensuring client satisfaction.
- Communicate project updates, timelines, and any issues to clients in a timely and professional manner.
- Address client concerns and resolve conflicts as they arise.
7. Vendor and Subcontractor Coordination:
- Manage relationships with subcontractors and suppliers, ensuring timely delivery of materials and services.
- Negotiate contracts and agreements with vendors to secure favorable terms.
- Monitor subcontractor performance to ensure compliance with project specifications and standards.
8. Reporting and Documentation:
- Maintain accurate project documentation, including schedules, budgets, and progress reports.
- Prepare regular status reports for the Branch Manager and other stakeholders.
- Utilize project management software and tools to track and report on project progress.
9. Continuous Improvement:
- Identify areas for improvement in operations and processes and implement changes to enhance efficiency and productivity.
- Stay current on industry trends, technologies, and best practices to maintain a competitive edge.
- Provide training and development opportunities for team members to enhance skills and performance.
10. Equipment and Facilities Management
Responsibilities:
- Ensure all vehicles and heavy equipment are made available for proper servicing and preventative maintenance.
- Ensure superintendents and field staff are properly securing small assets/heavy equipment/implements.
- Manage branch rental equipment and make budget-conscious decisions as needed.
- Coordinate with the Shop Supervisor to ensure all repairs are done timely and all costs are within the business plan budget.
- Ensure all facilities are kept up to Maldonado Executive Team requirements and ensure they are always clean and safe.
11. Hiring/Staffing
- Develop job descriptions and work with HR to post job openings and attract qualified candidates.
- Conduct performance evaluations and provide constructive feedback to staff members.
- Make recommendations for promotions, demotions, or terminations based on performance and conduct.
- Handle disciplinary actions and terminations in accordance with company policies and legal requirements.
Work Environment: This job operates in a professional office and outdoor environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. You will also be exposed to the seasonal outdoor elements.
Physical Demands: The employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, crouch, bend, and lift.
Travel: Any travel will be within business hours.
Job Type: Full-time
Benefits: Health insurance, Dental insurance, Vision insurance, Paid time off, 401(k)
Schedule: Monday to Friday, Saturdays as needed
Work Location: Office and project sites
- 5 years of landscape construction experience
- Bilingual in Spanish
- Valid Texas Driver's License
- P&L Management experience