What are the responsibilities and job description for the Front Desk Receptionist position at Malcolm Pediatric Dentistry?
Job Summary
We are seeking an energetic and organized Front Desk Receptionist to be the welcoming face of our office. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors and clients. Your positive attitude and professional demeanor will set the tone for a productive environment. This paid position offers an exciting opportunity to develop your administrative skills while supporting daily office functions and ensuring smooth communication across teams.
Duties
- Greet visitors, clients, and staff with a friendly, professional attitude, ensuring they feel welcomed and valued
- Manage multi-line phone systems, directing calls efficiently and providing accurate information
- Handle appointment scheduling and calendar management using Eaglesoft Dental Software.
- Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
- Assist with clerical duties including typing, photocopying, faxing, and maintaining organized files
- Provide customer support by addressing inquiries promptly via phone or email, demonstrating excellent phone etiquette and communication skills
Qualifications
- Proven office experience with strong organizational skills and attention to detail
- Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Experience with multi-line phone systems and excellent phone etiquette
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Familiarity with clerical tasks such as data entry, filing, proofreading, and calendar management
- Strong time management skills with the ability to prioritize tasks efficiently
- Previous experience as a dental or medical receptionist or personal assistant is advantageous but not required
- Excellent customer service skills with a friendly demeanor and professional appearance
Join our team as a Front Desk Receptionist where your enthusiasm and organizational talent will make a meaningful impact every day! We value dedicated professionals committed to creating a welcoming environment while supporting our office operations seamlessly. This paid role offers growth opportunities for those eager to expand their administrative expertise in a dynamic setting.
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person
Salary : $18 - $22