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Personal Lines Insurance Account Manager

Malcolm & Parsons Insurance Agency
Stoughton, MA Full Time
POSTED ON 8/12/2026
AVAILABLE BEFORE 10/9/2026

Malcolm & Parsons Insurance Agency is a growing independent insurance agency dedicated to serving our local community. We value long-term relationships with our clients. We’re looking for a dependable, friendly, detail-oriented professional to join our supportive team.

WE OFFER: Fully Paid Health Insurance, Paid Vacation, 401k, Paid Continuing Education Classes, 25% Commission on new & renewal business you bring in, & Free Friday Lunch

As a Personal Lines Account Manager, you will be the primary point of contact for a dedicated book of personal insurance clients (Home, Auto, Umbrella, etc.). You will handle the clients account from quoting new business to processing renewals and handling claims inquiries.

Responsibilities

  • Account Servicing: Manage day-to-day inquiries, process endorsements, and resolve billing orcoverage questions.
  • Renewals & Retention: Proactively review upcoming renewals, re-market accounts whennecessary to find better rates, and negotiate with carriers to ensure client retention.
  • Client Advisory: Identify gaps in coverage and recommend additional lines (account rounding) tofully protect clients.
  • Claims Support: Act as a liaison between the client and the carrier to facilitate the claims process

Qualifications:

* License: Active Property & Casualty (P&C) Producer License, or will train qualified candidate.

* Experience: 1 year of experience in personal lines insurance helpful, but not required.

* Proficiency with agency management systems (AMS360) and rating software.

* Strong organizational skills, attention to detail, and a genuine desire to help people.

Benefits:

* Competitive base salary, commission, and annual bonus

* Fully Paid Health Insurance, Paid Vacation, 401k, Paid Continuing Education Classes

Pay: $50,000.00 - $62,000.00 per year

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Experience:

  • Personal Lines Insurance: 1 year (Required)

Work Location: In person

Salary : $50,000 - $62,000

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