Regulatory & Document Service Specialist

Job Summary
MakingCosmetics Inc has been in business for almost 30 years and is looking to hire in our Redmond Ridge office for a Full time Regulatory & Document Services Specialist. This position will be a primary contact for our website services, create documents for cosmetic materials and assist the team. This job is full time Monday through Friday 8:30 to 4:30 with a 30-minute paid lunch and we pay on a monthly basis. For full time employees, we offer a competitive benefit package including a medical plan through Regence with a portion paid for employee and children, paid premiums for Dental and Vision coverage and 25K life insurance and AD&D provided at no cost to the employee. If interested, please apply!

Job Duties:

• Act as the primary point of contact for services provided on the website and deliver positive, empathic solutions
• Create & update safety documents and other technical data sheets for cosmetic materials
• Provide product documents based on shipping team requests: CoA, BD, COO, PD, SDS
• Respond to document service requests in system, such as Regulatory Docs, CoA
• Respond to client or customer questions promptly via phone or chat.
• Maintain an accurate file system of all product documents
• Coordinate with team to ensure all company policies and client transactions adhere to applicable federal, state, and local regulatory laws.
• Assist with the communications regarding regulatory cases, escalating specific inquiries to team.
• Some special projects as needed

Additional Tasks & Responsibilities:

· Assist in the Document/Repack department if deemed by Management.

· Assist with physical inventory of bulk warehouse ingredients and repacked products

Physical Requirements:

· Must be able to be on your feet for an extended period of time when working in Warehouse

· Must be able to lift 50 pounds when working in Warehouse

Minimum Job Requirements:

• 2 years of Regulatory & Customer Service experience a plus!
• Proficient in MS Office including Excel
• Demonstrates good attention to detail and the ability to set and meet deadlines
• Ability to be organized, accurate, and timely
• Experienced and comfortable working with large amounts of data
• Very reliable and possess great time management skills
• Capable of meeting deadlines and provided exceptional customer service at all times.

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Documents: 1 year (Preferred)

Work Location: In person

Salary : $25 - $28