What are the responsibilities and job description for the General Manager F&B Ops position at Makeready?
Steeped in tradition and infused with timeless Texas charm, The Menger Hotel seamlessly blends historic grandeur with modern comfort. Its beautifully preserved architecture and elegant interiors echo over 160 years of storied heritage. Located just steps from the Alamo, this Historic Hotels of America landmark stands as a true Texas icon.
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual
Qualifications, Experience, Abilities And Job Performance.
The General Manager of Food & Beverage Operations is responsible for overseeing all aspects of the F&B department to ensure exceptional service quality, operational efficiency, and profitability. This role requires strategic leadership to develop and implement business plans that align with the company’s goals while maintaining compliance with health and safety regulations. The General Manager will lead a diverse team, fostering a positive work environment that encourages professional growth and high performance. They will manage budgets, control costs, and analyze financial reports to drive revenue growth and optimize resource allocation. Ultimately, this position ensures that guests receive an outstanding dining experience that enhances the brand reputation and customer loyalty.
Minimum Qualifications:
The General Manager will utilize leadership and communication skills daily to inspire and guide their team toward achieving operational goals and delivering exceptional guest experiences. Financial management skills are essential for analyzing budgets, controlling costs, and making data-driven decisions that enhance profitability. Strong organizational and problem-solving abilities enable the manager to efficiently coordinate multiple outlets and resolve operational challenges promptly. Knowledge of health and safety standards ensures compliance and maintains a safe environment for both staff and customers. Additionally, negotiation and relationship management skills are critical when working with vendors and partners to secure quality resources and favorable terms.
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual
Qualifications, Experience, Abilities And Job Performance.
The General Manager of Food & Beverage Operations is responsible for overseeing all aspects of the F&B department to ensure exceptional service quality, operational efficiency, and profitability. This role requires strategic leadership to develop and implement business plans that align with the company’s goals while maintaining compliance with health and safety regulations. The General Manager will lead a diverse team, fostering a positive work environment that encourages professional growth and high performance. They will manage budgets, control costs, and analyze financial reports to drive revenue growth and optimize resource allocation. Ultimately, this position ensures that guests receive an outstanding dining experience that enhances the brand reputation and customer loyalty.
Minimum Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- minimum of 7 years of progressive experience in food and beverage management, with at least 3 years in a leadership role.
- Hotel Hospitality in Food & Beverage a must
- Proven track record of managing multi-unit F&B operations or large-scale food service establishments.
- Strong financial acumen with experience in budgeting, forecasting, and cost control.
- Excellent knowledge of health, safety, and sanitation regulations applicable to food and beverage operations.
- Experience working within luxury hotels, resorts, or high-volume food service environments.
- Certification in Food Safety Management or ServSafe.
- Proficiency with F&B management software and point-of-sale systems.
- Demonstrated success in leading diverse teams and driving cultural change.
- Lead and manage daily operations of all food and beverage outlets, including restaurants, bars, and catering services.
- Develop and implement operational policies, procedures, and standards to ensure consistent quality and service excellence.
- Recruit, train, and mentor staff to build a skilled and motivated team focused on delivering superior guest experiences.
- Monitor financial performance by preparing budgets, controlling expenses, and analyzing sales reports to maximize profitability.
- Ensure compliance with all health, safety, and sanitation regulations, maintaining a safe environment for guests and employees.
- Collaborate with marketing and sales teams to create promotional strategies that increase customer engagement and revenue.
- Manage vendor relationships and negotiate contracts to secure quality products and services at competitive prices.
- Address and resolve guest concerns promptly to maintain high satisfaction and positive reviews.
- Stay current with industry trends and innovations to continuously improve operational efficiency and customer offerings.
The General Manager will utilize leadership and communication skills daily to inspire and guide their team toward achieving operational goals and delivering exceptional guest experiences. Financial management skills are essential for analyzing budgets, controlling costs, and making data-driven decisions that enhance profitability. Strong organizational and problem-solving abilities enable the manager to efficiently coordinate multiple outlets and resolve operational challenges promptly. Knowledge of health and safety standards ensures compliance and maintains a safe environment for both staff and customers. Additionally, negotiation and relationship management skills are critical when working with vendors and partners to secure quality resources and favorable terms.