What are the responsibilities and job description for the Front Desk Professional - Olson Family Dentistry position at MaKai Consulting, LLC?
WE’RE HIRING! | Front Desk Professional
Olson Family Dentistry
4249 US-411 Ste 3B, Madisonville, TN 37354
Are you friendly, organized, and passionate about helping people feel welcome? Olson Family Dentistry is looking for a Front Desk Professional to help create an outstanding experience for every patient.
As the first point of contact, you’ll set the tone for each visit while helping keep our front office organized and running smoothly.
What You’ll Do
Welcome patients and assist with check-in and check-out.
Answer calls, schedule appointments, and manage patient communications.
Verify patient information and coordinate insurance verification.
Assist with billing questions, collect payments, and maintain accurate patient records.
Communicate with the clinical team to support patient flow.
Keep the front office welcoming, organized, and professional.
What We’re Looking For
We’re searching for someone who is:
Positive and dependable: Arrives reliably and brings a welcoming attitude.
Patient-focused: Helps patients feel comfortable, respected, and cared for.
Team-oriented: Communicates clearly and supports teammates.
Detail-oriented: Handles scheduling, records, and payments accurately.
Eager to learn and grow: Welcomes feedback and learns new systems and processes.
Committed to an outstanding patient experience: Enjoys helping people and contributing to a positive environment.
Strong communication, customer service, and organizational skills are essential. Previous dental front desk or healthcare experience is a plus!
Why You’ll Love Working Here
Supportive, drama-free team culture.
Leadership that protects and values its team.
Respect from both leadership and patients.
Healthy work-life balance.
Opportunities for professional growth.
Modern technology and digital workflow.
If you’re looking for a practice that values its team just as much as its patients, we’d love to meet you!
Apply today and discover why Olson Family Dentistry is a place where careers thrive and work is something you can truly enjoy.
Questions? Call/Text: 912-495-8017
Salary : $57,718 - $103,936