What are the responsibilities and job description for the Bilingual Dental Front Desk Team Member (English/Spanish) position at Smoky Mountain Pediatric Dentistry?
Job Title: Bilingual Dental Front Desk Team Member (English/Spanish)
Location: Lenoir City, TN
Job Type: Full-time
About Our Practice
Our growing pediatric dental office in Lenoir City is looking for a friendly, organized, bilingual Front Desk Team Member to join our practice! As the first point of contact for our patients and their families, you will play a key role in delivering a warm, seamless, and stress-free dental experience for children and parents alike.
Key Responsibilities
- Greet patients and parents with a welcoming, positive attitude during check-in and check-out.
- Provide fluent Spanish translation support for registration, treatment plans, and appointment instructions.
- Answer multi-line phone calls, respond to parent inquiries, and schedule appointments.
- Verify dental insurance coverage and process co-pays or payments.
- Maintain accurate patient records and ensure smooth daily schedule flow.
Qualifications
- Language: Fluent in both English and Spanish (required).
- Experience: 1 years of customer service, front desk, or administrative experience (dental or medical office background is a strong plus).
- Skills: Proficient with computers, strong communication and phone etiquette, and excellent multitasking abilities.
- Attributes: Empathetic, patient, detail-oriented, and excited to work with kids and families.
Benefits & Perks
- Competitive hourly pay
- Paid time off (PTO) and paid holidays
- Retirement plan options
- Employee dental care discounts
- Predictable daytime schedule with no weekends
Schedule:
- Monday – Thursday
To Apply:
Please submit your resume highlighting your customer service background and language skills. We look forward to reviewing your application!
Pay: $16.00 - $20.00 per hour
Expected hours: 32.0 – 36.0 per week
Benefits:
- 401(k) matching
- Paid time off
Work Location: In person
Salary : $16 - $20