What are the responsibilities and job description for the Work Tool Specialist position at Major Project?
Why Major Projects
Major Projects – Cat Rental is the newest Cat Rental Dealer in North America — and we’re hiring our team. If you have extensive heavy equipment experience and enjoy a flexible work environment, this is the role for you.
We are a new Cat Rental Dealer focused exclusively on the largest construction and infrastructure projects in the US and Canada. We need people who can provide seamless customer experiences alongside the local Cat Dealer.
Position Summary:
The Work Tool Specialist initiates orders, tracks, maintains, and manages all work tools for Cat rental machines across the Major Projects’ national footprint. This includes Cat and third-party work tools.
This role serves as the primary point of contact for work tools internally at Major Projects, as well as a liaison with Cat work tool specialists, other dealers, and customers. This person must be a great communicator, collaborator and team player.
Essential Functions:
- Initiates orders for all Cat and third-party work tools
- Tracks all new work tools on order, communicates status of delivery and transport to all relevant parties including sales, operations, and yard personnel
- Receives all work tools into the inventory system in accordance with company ordering and receiving process
- Maintains accurate specifications for descriptions of inventory, pricing, and serial numbers
- Tracks current and accurate information on each tool, including maintenance and usage records
- Performs or coordinates inventory at main stocking locations, and supervises inventory at other locations
- Assists with the reconciliation of work tool inventory records with the accounting department
- Works with coordinators to ensure the machines are properly equipped before delivery to the customer
- Assists sales personnel with customer work tool needs
- Coordinates transportation for all new work tools from the manufacturer to designated locations
- Manages any freight claims related to work tools
- Manages warranty claims and inventory returns related to work tools
- Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures and standards
- Performs other duties assigned by manager
Education & Experience:
- High School Diploma or GED
- 2-4 years purchasing or inventory management
- 1-3 years of administrative/clerical experience
- Familiarity or expertise with construction equipment and work tools/attachments preferred
Travel Requirements
15-20% travel across North America. Overnight travel may be required. This role supports major project opportunities across the United States and Canada.
Physical Demands
- Standing, walking, talking, sitting, using hands, and hearing.
- Sedentary to medium-sized work may require lifting and/or moving up to 32 pounds.
- Ability to visit active construction jobsites includes uneven terrain, elevated noise levels, and variable weather conditions.
- Ability to ascend/descend ladders, stairs, and access heavy equipment as needed for customer demonstrations and site visits.
Work Environment
- Remote or hybrid schedule with corporate office as primary base.
- Occasional travel to customer offices, jobsites, dealer locations, and industry events.
- Indoor/outdoor environments; noise level ranges from moderate (office) to loud (jobsites).
- This position is considered safety sensitive.
What We Offer
- Competitive base salary performance-based commission
- Medical, dental, and vision insurance
- 401K savings plan
- Paid time off company holidays
- The opportunity to build a company from the ground up — with one of the most recognized brands in heavy industry behind you
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Major Projects – Cat Rental is
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.