What are the responsibilities and job description for the Account Retention Specialists - New Location! position at MAJIK Enterprises International, Inc.?
Description
New store opening this Fall in Pottsville!
4x Best Places to Work in PA (2022–2025)
¡Ahora contratando! Se habla español
Looking for more than just a job?
At Majik, you’ll build real relationships, earn bonuses, and grow your career.
No rent-to-own experience? No problem — we train you.
"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae
This position will train in sister location until the official opening of our Pottsville location. Applicant will qualify for travel allowance during the training period.
Who We Are
We Serve Others
We Do What It Takes
We Own It
We’re passionate about helping employees grow and delivering great customer experiences!
Pay Perks
What We’re Looking For
Full-time (40 hours/week), 5-day workweek
Monday–Friday: 10am–7pm, Saturday: 10am–6pm (required), Sunday: Closed
Schedules may vary based on business needs
Additional Information
Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law.
Compensation details: 16-18 Hourly Wage
PI9eed40e8d6e4-25448-40644204
New store opening this Fall in Pottsville!
4x Best Places to Work in PA (2022–2025)
¡Ahora contratando! Se habla español
Looking for more than just a job?
At Majik, you’ll build real relationships, earn bonuses, and grow your career.
No rent-to-own experience? No problem — we train you.
"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae
This position will train in sister location until the official opening of our Pottsville location. Applicant will qualify for travel allowance during the training period.
Who We Are
We Serve Others
We Do What It Takes
We Own It
We’re passionate about helping employees grow and delivering great customer experiences!
Pay Perks
- Earn up to $18/hour Monthly Bonus Potential
- 3 Weeks PTO Paid Holidays
- 401(k) with Company Match (up to 6%)
- Low-cost Medical, Dental, Vision
- Employee Discounts Loyalty Rewards
- Career Advancement Opportunities (we promote from within)
- Weekly Pay
- Reimbursement Toward Home & Vehicle Purchase (after 1 year)
- Bilingual candidates may earn additional pay!
- ...and so much more!
- Own customer accounts and work proactively to keep them current
- Analyze account activity and determine appropriate solutions
- Communicate with customers, references, and landlords
- Collect and process payments accurately (in-store and field)
- Maintain accurate documentation and account records
- Manage field visits professionally and efficiently
- Resolve customer concerns while protecting company standards
- Meet and exceed performance goals related to collections and retention
What We’re Looking For
- High school diploma or GED
- 1 year of experience in collections, retail, or customer-focused roles preferred
- Strong communication and conflict resolution skills
- Highly organized with attention to detail
- Self-motivated, accountable, and results-driven
- Comfortable using systems to manage accounts
- Valid driver’s license with insurable driving record
- Willingness to travel locally for customer visits
- Ability to lift up to 25 lbs (with assistance for heavier items)
Full-time (40 hours/week), 5-day workweek
Monday–Friday: 10am–7pm, Saturday: 10am–6pm (required), Sunday: Closed
Schedules may vary based on business needs
Additional Information
Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law.
Compensation details: 16-18 Hourly Wage
PI9eed40e8d6e4-25448-40644204