What are the responsibilities and job description for the Account Retention Specialists - Collections & Customer Solutions position at MAJIK Enterprises International, Inc.?
Description
4x Best Places to Work in PA (2022–2025)
Looking for more than just a job?
At Majik, you’ll build real relationships, earn bonuses, and grow your career.
No rent-to-own experience? No problem — we train you.
Who We Are
We Serve Others
We Do What It Takes
We Own It
We’re passionate about helping employees grow and delivering great customer experiences!
Pay Perks
What We’re Looking For
Full-time (40 hours/week), 5-day workweek
Monday–Friday: 10am–7pm, Saturday: 10am–6pm (required), Sunday: Closed
Schedules may vary based on business needs
Additional Information
Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law.
Compensation details: 16-18 Hourly Wage
PI0e71bc039d2d-25448-40530306
4x Best Places to Work in PA (2022–2025)
Looking for more than just a job?
At Majik, you’ll build real relationships, earn bonuses, and grow your career.
No rent-to-own experience? No problem — we train you.
Who We Are
We Serve Others
We Do What It Takes
We Own It
We’re passionate about helping employees grow and delivering great customer experiences!
Pay Perks
- $16–$18/hour Monthly Profit-Sharing Bonus (performance-based)
- 3 Weeks PTO Paid Holidays
- 401(k) with Company Match (up to 6%)
- Low-cost Medical, Dental, Vision
- Employee Discounts Loyalty Rewards
- Career Advancement Opportunities (we promote from within)
- Weekly Pay
- Bilingual candidates may earn additional pay
- Own customer accounts and work proactively to keep them current
- Analyze account activity and determine appropriate solutions
- Communicate with customers, references, and landlords
- Collect and process payments accurately (in-store and field)
- Maintain accurate documentation and account records
- Manage field visits professionally and efficiently
- Resolve customer concerns while protecting company standards
- Meet and exceed performance goals related to collections and retention
What We’re Looking For
- High school diploma or GED
- 1 year of experience in collections, retail, or customer-focused roles preferred
- Strong communication and conflict resolution skills
- Highly organized with attention to detail
- Self-motivated, accountable, and results-driven
- Comfortable using systems to manage accounts
- Valid driver’s license with insurable driving record
- Willingness to travel locally for customer visits
- Ability to lift up to 25 lbs (with assistance for heavier items)
Full-time (40 hours/week), 5-day workweek
Monday–Friday: 10am–7pm, Saturday: 10am–6pm (required), Sunday: Closed
Schedules may vary based on business needs
Additional Information
Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law.
Compensation details: 16-18 Hourly Wage
PI0e71bc039d2d-25448-40530306
Salary : $16 - $18