We are currently seeking a friendly and customer service-oriented individual to join our team as a Hotel Front Desk Clerk. In this role, you will be the first point of contact for guests and will be responsible for providing exceptional service throughout their stay.

Responsibilities:

• Welcome guests upon arrival and check them in/out of the hotel
• Answer phone calls and respond to guest inquiries in a professional manner
• Handle guest requests and complaints promptly and effectively
• Process payments and maintain accurate records of guest transactions
• Assist with reservations and room assignments
• Maintain a clean and organized front desk area

Requirements:

• Previous customer service experience preferred
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in computer systems and software
• Flexibility to work evenings, weekends, and holidays as needed

If you are a team player with a positive attitude and a passion for hospitality, we would love to hear from you. Please submit your resume and cover letter to apply for the Hotel Front Desk Clerk position.