What are the responsibilities and job description for the Concierge position at MAJC✨?
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Concierge
Landry's, LLC.
No middleman. Link goes straight to the employer.
Overview
About this role
The Post Oak Hotel is seeking a Concierge to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.
The Concierge will be responsible for performing all concierge duties for our guests such as local recommendations and booking of limos, restaurants, activities, shopping, etc. while providing outstanding, insightful and personalized service.
Responsibilities
Assist the guest with any administrative duties as requested such as printing, photo copies, faxing, scanning, directions and airline boarding passes, etc.
Maintain an immaculately clean and luxurious work environment
Resolve the guest’s issues in a pleasant, empowered and prompt manner
Communicate effectively with management and other departments and assist when needed in order to exceed the guest’s expectations
Work to build insightful guest profiles and promotes special hotel programs
Be knowledgeable about The Post Oak and its services
Demonstrate an extensive knowledge of Houston and the surrounding areas
Provide the most consistent and professional level of service to achieve and maintain the Forbes 5 Star Rating
Qualifications
Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
Minimum 5 years of concierge experience preferred, Les Clefs d’Or USA Membership preferred
Hospitality or related field degree or certification preferred
Possess excellent computer skills in a Windows environment including proficiency with word processing software. Experience with Property Management Software is preferable.
Previous Hotel Experience, Luxury Or Forbes Experience Preferred
Ability to work flexible schedules, including nights, weekends and holidays is required.
Physical demands: Stand for an entire work shift
What We Offer You
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Complimentary parking and colleague meal
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Posted Salary Range
USD $16.00 - USD $16.00 /Hr.
Tipped Position
This position does not earn tips
Requirements
Ready to apply?
Direct link to Landry's, LLC.'s application. We don't collect your data.
Apply on iCIMS →
Concierge
Landry's, LLC.
Houston, TX
Apply on iCIMS →
Direct link to the employer.
→ 4 more jobs at Landry's, LLC. → All hospitality jobs in Houston
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Concierge
Landry's, LLC.
- Houston, TX
- Full-time
- On-site
- Posted yesterday
- via iCIMS
- Company site ↗
No middleman. Link goes straight to the employer.
Overview
About this role
The Post Oak Hotel is seeking a Concierge to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.
The Concierge will be responsible for performing all concierge duties for our guests such as local recommendations and booking of limos, restaurants, activities, shopping, etc. while providing outstanding, insightful and personalized service.
Responsibilities
Assist the guest with any administrative duties as requested such as printing, photo copies, faxing, scanning, directions and airline boarding passes, etc.
Maintain an immaculately clean and luxurious work environment
Resolve the guest’s issues in a pleasant, empowered and prompt manner
Communicate effectively with management and other departments and assist when needed in order to exceed the guest’s expectations
Work to build insightful guest profiles and promotes special hotel programs
Be knowledgeable about The Post Oak and its services
Demonstrate an extensive knowledge of Houston and the surrounding areas
Provide the most consistent and professional level of service to achieve and maintain the Forbes 5 Star Rating
Qualifications
Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
Minimum 5 years of concierge experience preferred, Les Clefs d’Or USA Membership preferred
Hospitality or related field degree or certification preferred
Possess excellent computer skills in a Windows environment including proficiency with word processing software. Experience with Property Management Software is preferable.
Previous Hotel Experience, Luxury Or Forbes Experience Preferred
Ability to work flexible schedules, including nights, weekends and holidays is required.
Physical demands: Stand for an entire work shift
What We Offer You
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Complimentary parking and colleague meal
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Posted Salary Range
USD $16.00 - USD $16.00 /Hr.
Tipped Position
This position does not earn tips
Requirements
- Guest Relations
- Local Recommendations
- Booking Management
- Administrative Support
- Conflict Resolution
- Guest Profiling
- Windows OS
- Word Processing Software
- Property Management Software
- Luxury Service Standards
- Communication Skills
- Time Management
- Multiple benefit plans
- Paid Time Off
- 401K
- Opportunities for advancement
- Employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities
- Complimentary parking
- Colleague meal
Ready to apply?
Direct link to Landry's, LLC.'s application. We don't collect your data.
Apply on iCIMS →
Concierge
Landry's, LLC.
Houston, TX
Apply on iCIMS →
Direct link to the employer.
→ 4 more jobs at Landry's, LLC. → All hospitality jobs in Houston
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