What are the responsibilities and job description for the Maintenance & Operations - Office Assistant position at MAINTENANCE?
Primary Purpose
Assist the Maintenance Department coordinate technician response to routine and emergency work orders. Document and process material purchases through CMMS. Communicate daily with supervisors concerning work order requests; perform other clerical duties as needed.
Qualifications
Education/Certification/Licensure
- High school diploma or GED
Special Knowledge/Skills
Effective communication, customer service, interpersonal skills, strong organizational and file maintenance skills.
Ability to multi-task and work with little supervision
Knowledge of Microsoft Office Suites
Competent in basic math and bookkeeping
Bilingual (English/Spanish) preferred
Experience
Experience in school district operations
Major Responsibilities and Duties
- Receive and redirect incoming telephone calls, take reliable messages, and route to appropriate staff member.
- Greet visitors to the Central Support Facility, determine what assistance is needed and provide appropriate assistance/information or direct to appropriate office or department.
- Serve as the security check point and notify liaison officers and/or appropriate administrators if necessary.
- Ensure all incoming letters, documents, and packages are routed to correct maintenance personnel.
- Assist maintenance supervisors document and process all purchases made through computer maintenance management systems.
- Assist maintenance supervisors with contractor invoice processing and billing reconciliation.
- File all posted work orders and correspondence on a weekly basis.
- Assist maintenance supervisors contact campus administrators to provide critical repair updates during emergency situations.
- Assist maintenance department with contractor badging requirements.
- Assist in district standard reunification incidents at the direction of the unit commander or designee.
- Exhibit CCISD Core Values of trustworthiness, respect, responsibility, fairness, caring, and citizenship.
- Stay up-to-date professionally through the selection of quality professional learning opportunities for personal growth.
- Research district policy, precedent, and current practices prior to taking action.
- Participate as an effective team member who contributes to district, department, and content goals.
- Demonstrates proficient levels of technology applications.
- Participates fully in drills and safety exercises to provide for the safety and overall emotional wellbeing of students.
- Utilize time wisely for effective management of job responsibilities.
- Maintain punctuality in daily work times, appointments, and meetings.
- Meet task completion deadlines established by supervisor.
- Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers, administrators, and co-workers.
- Work cooperatively with co-workers and supervisors to ensure that the goals of the school/department are met.
- Maintain a positive and professional tone in all communication (i.e. email, written, and verbal).
- Perform other duties and accept other responsibilities as assigned.
Working Conditions
Mental Demands
Effective communication; ability to maintain emotional control under stress
Physical Demands/Environmental Factors
Prolonged sitting and possible fatigue from being in a stationary position; repetitive hand motions; listening; speaking; noise; exposure to sunlight through windows and office storefront.
Terms: 230 days
Pay Grade: Para 4