What are the responsibilities and job description for the Manager of Solutions Consulting position at MaintainX?
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000 businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.
We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
We’re looking for a Manager of Solutions Consulting to lead a team of Solution Consultants, supporting our Mid-Market & Emerging Account Management teams. This role will focus on leveraging emerging technologies and industry trends to help clients optimize their maintenance practices. The ideal candidate will have deep expertise in manufacturing or a related industry, a passion for innovation, and strong collaboration skills to drive client success.
What You’ll Do
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
We’re looking for a Manager of Solutions Consulting to lead a team of Solution Consultants, supporting our Mid-Market & Emerging Account Management teams. This role will focus on leveraging emerging technologies and industry trends to help clients optimize their maintenance practices. The ideal candidate will have deep expertise in manufacturing or a related industry, a passion for innovation, and strong collaboration skills to drive client success.
What You’ll Do
- Solutions Strategy: Lead and drive strategic consulting efforts in the enterprise EAM and CMMS space. Identify new opportunities for growth and innovation that can enhance clients' capabilities.
- Client Consulting and Support: Support a team of solution consultants providing strategic insights and hands-on solutions that align with their business goals. Work closely with clients to assess their needs and propose tailored EAM / CMMS solutions.
- Cross-functional Collaboration: Work closely with sales, product development, and other teams to clearly communicate customer requirements and challenges to help enhance our products.
- Market Research and Trend Analysis: Stay up to date with the latest trends, tools, and technologies in the EAM / CMMS space. Conduct market research and competitive analysis to continuously refine strategies and recommend new, forward-thinking solutions.
- Team Leadership: Lead and mentor a team of solutions consultants, providing guidance on best practices and offering continuous learning opportunities to enhance their expertise in marketing solutions.
- Client Presentations and Workshops: Create and deliver engaging presentations and workshops for clients on the MaintainX solution and industry strategies, helping them understand how to best implement EAM / CMMS.
- Performance Monitoring: Track and report on team performance, providing insights and recommendations to enhance collaboration, productivity and, overall effectiveness for continuous improvement
- 7 years of solutions consulting / sales engineering experience
- 2 years of experience leading a technical pre-sales team
- Bachelor’s Degree or higher (BSc or BEng preferred)
- Background in manufacturing, industrial operations, or warehouse environments, with direct exposure to operational workflows.
- Proven experience in leading teams and managing client relationships
- Comfortable multi-tasking and keeping the energy high
- Outstanding verbal and written communication ability
- Strong problem-solving skills and the ability to think strategically while executing tactically
- Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives
- Ability to present effectively and command attention with a variety of stakeholder perspectives
- A passion for staying ahead of industry trends and helping clients leverage innovation to stay competitive
- Empathic, positive, passionate, creative, smart, high integrity, startup mentality
- Ability to work in a fast-paced environment and manage multiple projects simultaneously
- Prior consulting and sales experience.
- Experience working with ERP, CMMS or facility operations software.
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.