What are the responsibilities and job description for the Human Resources Manager position at Mainsail Lodging & Development?
We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
Hotel Forty Five is seeking an experienced and people-focused Human Resources Manager to lead the property's day-to-day HR operations. This role serves as a trusted partner to hotel leadership, providing guidance on employee relations, talent acquisition, performance management, compliance, and employee engagement.
The ideal candidate is an approachable, hands-on HR professional who thrives in a fast-paced hospitality environment, builds strong relationships with leaders and associates, and is committed to creating a positive workplace culture while ensuring compliance with employment laws and company policies.
What you have
Hotel Forty Five is seeking an experienced and people-focused Human Resources Manager to lead the property's day-to-day HR operations. This role serves as a trusted partner to hotel leadership, providing guidance on employee relations, talent acquisition, performance management, compliance, and employee engagement.
The ideal candidate is an approachable, hands-on HR professional who thrives in a fast-paced hospitality environment, builds strong relationships with leaders and associates, and is committed to creating a positive workplace culture while ensuring compliance with employment laws and company policies.
What you have
- Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field preferred.
- Minimum of three (3) years of progressive Human Resources experience, preferably in hospitality, hotels, resorts, or service-focused industries.
- Experience managing employee relations, investigations, recruiting, onboarding, and performance management required.
- Experience supporting a Marriott-branded property or other branded hotel is preferred.
- Ability to communicate effectively in person, over the telephone, and through written correspondence. This includes having the ability to influence leadership when appropriate.
- Ability to occasionally work long hours, weekends, or holidays to support hotel operations, recruiting events, investigations, or associate activities, as required.
- Strong organizational, problem-solving, and analytical skills.
- Proven ability to handle multiple projects and meet deadlines.
- SHRM-CP, or PHR certification, ideal but not required.
- Serve as the primary Human Resources partner for hotel leadership and associates.
- Provide guidance and support to managers on employee relations matters, including coaching, performance management, corrective action, investigations, and conflict resolution.
- Conduct workplace investigations and administer disciplinary actions and employment terminations in accordance with Mainsail's policies and applicable employment laws.
- Manage the full-cycle recruitment process, including sourcing, interviewing, selecting, hiring, and onboarding new associates.
- Partner with department leaders to identify staffing needs and implement effective recruiting strategies.
- Coordinate and facilitate new hire orientation, compliance training, leadership development, and other learning initiatives.
- Ensure timely completion of performance evaluations and coach managers on providing meaningful performance feedback.
- Interpret and consistently apply company policies, procedures, and employment practices while ensuring legal compliance.
- Maintain accurate employee records and HR documentation in accordance with company standards and regulatory requirements.
- Partner with corporate HR on leave administration, accommodations, benefits, compensation, and other HR initiatives.
- Support payroll processes by ensuring personnel actions are processed accurately and on time.
- Monitor compliance with federal, state, and local employment laws and maintain required workplace postings and records.
- Plan and execute employee engagement, recognition, wellness, and culture-building initiatives that promote associate satisfaction and retention.
- Analyze turnover, staffing, and engagement trends and recommend strategies for continuous improvement.
- Maintain confidentiality while handling sensitive employee and business information.
- Perform other Human Resources duties as assigned.
- Ability to work on-site in a hotel environment.
- Ability to move throughout the property for extended periods, including guest and associate areas.
- Frequently required to stand, walk, bend, reach, and use hands to operate office equipment.
- Ability to lift and carry up to 20 pounds occasionally.
- Ability to travel on occasion for meetings