Banquet & Concert Setup Manager

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

The Banquet & Concert Set-Up Manager is responsible for supervising banquet and event set-up staff to ensure all function spaces are prepared according to catering and convention contracts. This role oversees the planning, organization, and execution of banquet events, conferences, and large-scale concerts held at the amphitheater or outdoor event spaces. The manager ensures proper staffing, equipment readiness, safety compliance, and timely execution of all event set-ups and breakdowns while maintaining Marriott service standards and exceptional guest satisfaction.

Location: Fort Myers, FL

Reports To: Banquet Manager

Status: Exempt

Essential Duties And Responsibilities

Banquet & Event Set-Up

• Supervise and coordinate the banquet set-up team for all meetings, weddings, conferences, and special events.
• Organize and delegate work assignments based on Banquet Event Orders (BEOs) and event diagrams.
• Ensure function spaces are set according to contract specifications including tables, staging, dance floors, buffets, bars, and audio-visual requirements.
• Monitor cleanliness, organization, and maintenance of all banquet equipment and storage areas.
• Conduct pre-event room inspections to verify proper set-up and readiness.
• Ensure timely breakdown of events and proper storage of equipment and furniture.
• Train and monitor staff performance to ensure adherence to departmental standards and safety procedures.
• Meet with clients or event managers when necessary to confirm event requirements and ensure satisfaction.
  
  

Concert & Amphitheater Set-Up

• Oversee all concert and amphitheater set-up operations including seating layouts, VIP areas, bar locations, and hospitality spaces.
• Supervise the installation and removal of concert seating, tables, tents, barricades, and crowd-flow layouts.
• Coordinate with security, production teams, engineering, and event management to ensure safe and efficient event operations.
• Ensure proper placement of bars, concession areas, and service stations in accordance with event diagrams and safety regulations.
• Monitor safe movement and installation of staging equipment, tables, and heavy furniture.
• Coordinate loading dock operations and staging equipment for event production teams.
• Ensure all concert equipment and set-up inventory (chairs, tables, barricades, tents, etc.) is accounted for before and after events.
• Supervise post-event breakdown and restoration of the amphitheater and surrounding event spaces.
  
  

Leadership & Operations

• Schedule and supervise AM/PM set-up teams based on event volume.
• Train staff in proper lifting techniques, equipment handling, and safety compliance.
• Maintain inventory of banquet and concert set-up equipment and report shortages or repairs needed.
• Ensure compliance with company policies, OSHA standards, and safety procedures.
• Communicate effectively with banquet captains, event managers, engineering, and hotel leadership to ensure successful event execution.
  
  

Physical Requirements

• Ability to lift up to 50 lbs and move heavy banquet equipment.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to stand, walk, bend, and lift for extended periods.
• Ability to work nights, weekends, holidays, and late-night concert schedules.
  
  

Education & Experience

• High School diploma or higher
• Previous banquet operations experience preferred
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to use technology e.g. tablets, iPads
  
  

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the office, the hotel, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
  
  

Benefits

Full-time Associate Benefits

• Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
  
  

Part-time Associate Benefits

• All above-listed benefits except for Medical Insurance, Holiday Pay, Tuition Reimbursement
  
  

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.