Plumber

Job Summary: Under general supervision of supervisor, performs the work requiring skill in the trade of plumbing/pipefitting for the installation, maintenance, and repair of heating and plumbing systems. Position may be either a Master or Journeyman. Responsible for providing excellent customer service and producing the highest quality of work. Provide expertise in the plumbing field for troubleshooting complex issues in addition to providing the services, knowledge, and responsibilities exclusive to the plumbing/pipefitter trade. MaineGeneral facilities are a 24/7/365 operation. Due to the nature of our business, on rare occasions, employees may be asked to flex schedules and/or respond to requests outside of normal working hours in order to meet the demands. This may include early morning, evening, weekend, and holiday work as needed. Job Description: Primary Job Posting Locations Alfond Center for Health (ACH), Augusta, ME Service calls and customer service: Respond to service calls and requests related to the operation, repair, maintenance, installation and removal of plumbing related equipment Ensure work is of the highest quality while meeting all plumbing codes and safety requirements Repair heating, plumbing, steam, water and drainage systems (pipes, valves, pumps/motors, tanks, etc.) Troubleshoot minor and complex plumbing issues and provide expert knowledge on solutions Provide exceptional customer service by responding to requests in a timely manner (according to priority timeframes), communicating status to the customer, and following up when the work is complete Using the work management software, maintain accurate records of work completed, materials used, and time expended Participate in the on-call rotation and respond to emergency situations as needed Preventative maintenance and project work: Perform preventive maintenance activities, including inspection and hands on preventive maintenance needs Update and maintain records in the work management software and provide equipment condition assessments Complete other plumbing assignments as designate Minimum Qualifications: Valid motor vehicle operator’s license Technical/Vocational school graduation or equivalent apprenticeship Maine State Plumber’s Journeyman or Master License Four years of work experience in the Plumbing field Knowledge of applicable codes/ordinances Knowledge of methods, tools and hazards of the trade Ability to inspect equipment, determine malfunction and make necessary repairs Knowledge and ability to use computers, tablets, smart phones, and software systems to perform work duties Sufficient strength and physical dexterity to perform duties and responsibilities of this job, including heavy work with exposure to inclement weather conditions for prolonged periods of time Must be able to wear and use appropriate personal protective equipment as necessary Solid interpersonal and communication skills Backflow repair certification preferred ASSE 6040 medical gas certification will be required after 1st year Scheduled Weekly Hours: 40 Scheduled Work Shift: Day (United States of America) Job Exempt: No Benefits: Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future. Physical Wellness: We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs. Employees have access to industry-leading leave for new parents. A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves. Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household. Financial Wellness: An employee discount program is available to all employees for services provided by MaineGeneral Medical Center. Tuition Reimbursement is available to all employees to further develop skills and career. We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan. Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident. We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time. Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community. Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 . Equal Opportunity Employer M/F/Vet/Disability: In furtherance of MaineGeneral's policy regarding Equal Employment Opportunity, MaineGeneral has developed a written Affirmative Action Program which sets forth the policies, practices and procedures that MaineGeneral is committed to in order to ensure that its policy of nondiscrimination and affirmative action is accomplished. The Affirmative Action Plan for Veterans and Individuals with Disabilities is available for inspection by any employee or candidate for employment upon request, during normal business hours, in the Human Resources Department. Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 . EEO is Law