What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Maine Strong Balance Centers?
Receptionist & Administrative Coordinator
The Maine Strong Balance Centers are looking for a dedicated and friendly administrative professional to join our Westbrook team. Thanks for your interest!
*voted Best Place to Work by Best of 207 2025!*
About the Role:
In this role, you will be the first point of contact for our patients, helping create a welcoming and supportive environment. Your responsibilities will include:
- Managing front desk operations, including greeting patients, collecting co-pays, and handling phone calls.
- Scheduling appointments and verifying insurance authorizations.
- Assisting with billing and administrative tasks.
- Helping maintain clinic organization and general upkeep.
- Assisting across company wide needs that arise - including coverage at other clinics
- Providing aforementioned administrative responsibilities as part of a split location position, between our Scarborough and Saco locations
This is a fast-paced position that requires strong multitasking skills, attention to detail, a willingness to be flexible, and excellent customer service. Experience in hospitality, customer service, or a similar administrative role would set you up well for success in this position - but is not a requirement.
Why Join Us?
Maine Strong Balance Center is a growing, physical therapist-owned company committed to building something special. We are creating a kind, compassionate, and safe workplace where employees are valued, and patients receive top-quality care. As we continue to expand, we are excited about the opportunities ahead—this is a great time to join our team and grow with us!
We believe in work-life balance and fostering a fun, team-oriented environment. If you're looking for a role where you can make an impact and be part of something bigger in the community, we’d love to explore working together.
Who We Serve:
Our patient population primarily consists of older adults working to improve their balance, community members living with issues like pain or dizziness, and individuals with neurological conditions.
Position Details:
- Job Type: Full-time
- Pay: $21.00-$24.00 per hour
- Primary Location: Westbrook - with flexibility to support other locations in Saco, South Portland, Scarborough as needed
Benefits:
- Retirement plan 401(k) with employer matching
- Health insurance
- Paid time off
- Paid holidays
- Disability & Life Insurance provided
- Employer Sponsored HRA
Thank you for your interest in joining us at Maine Strong Balance Centers—we look forward to hearing from you!
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Will you be able to commute to our South Portland and/or Saco locations to assist with coverage on an as needed basis?
Yes
No
Ability to Commute:
- Westbrook, ME 04092 (Required)
Work Location: In person
Salary : $21 - $24