What are the responsibilities and job description for the Branch Manager - Rockland position at Maine State Credit Union?
Are you a relationship‑driven leader with a passion for financial wellness and community impact? We’re looking for an experienced and motivated Branch Manager to guide our Rockland location where member service, operational excellence, and strategic growth come together.
What You’ll Do:
Empower a winning team: Coach, motivate, and elevate a group of talented professionals to achieve outstanding results—together.
Champion the member experience: Build meaningful relationships, promote financial education, and ensure every interaction reflects the credit union’s commitment to people over profits.
Optimize operations: Streamline processes, uphold compliance, and use data insights to keep the branch running efficiently and effectively.
Engage with the community: Represent the credit union at local events, foster business partnerships, and promote our mission of supporting member financial well‑being.
Why You’ll Love This Role:
Mission‑driven leadership: Make a real impact on members’ lives by supporting financial empowerment and community growth—something only a credit union can offer.
Grow your career: We’re committed to developing our leaders through training, mentorship, and advancement opportunities.
Autonomy with support: Lead your branch with independence while being supported by a collaborative leadership team and strong organizational values.
A culture built on cooperation: Join a team that values integrity, service, teamwork, and the credit union philosophy of people helping people.
What You Bring to the Team
Proven leadership experience within a financial services or customer‑focused environment, with a strong record of coaching teams to high performance.
Expertise in people and performance management, including developing talent, fostering collaboration, and driving accountability.
Solid business and financial acumen, with the ability to meet branch goals in areas such as member growth, deposit and loan production, service delivery, and operational excellence.
Strong communication, judgment, and problem‑solving skills, enabling you to make sound decisions that support members, team members, and the credit union’s mission.
Ready to make your mark, lead with purpose, and help shape the future of your branch? Let’s build something great—together.
Benefits of Employment with Maine State Credit Union:
In addition to our world-class culture, a fun and supportive work environment and opportunities to learn and grow, our employees appreciate the work-life harmony they are able to achieve as part of our team.
We are also proud of the benefits we offer:
• Employer-subsidized medical insurance plans, includes one plan with employer paid premiums of 97%
• HSA – generous employer contribution
• Employer funded HRA
• Employer-subsidized Dental and Vision Insurance
• 100% employer paid - Life, Short-Term Disability and Long-Term Disability Insurance
• Accident Insurance
• Competitive wages, and annual evaluations with compensation adjustments
• Generous 401(k) employer match, plus annual discretionary contribution
• Generous PTO with immediate PTO accruals 8 hrs of birthday PTO & 12 paid holidays
• Education reimbursement - up to $5,000 annually for undergraduate
• Opportunities to volunteer in our local communities
• 100% Employer Paid EAP which includes 6 free mental health sessions
• Wellness Reimbursement of up to $150
Free coffee, tea, and hot chocolate and an abundance of food!