Advancement Services and Research Manager

Maine Children’s Home is seeking a detail-oriented and tech-savvy Advancement Services and Research Manager to support our mission by ensuring the systems, data, and service behind fundraising, communications, and donor and volunteer engagement run smoothly, securely, and with excellence. This could be a good fit if you love technology, prospect research, clean data, functional systems, and behind-the-scenes impact!

About Us:

We’re working to build and strengthen Maine families and their children through programs for mental health, basic winter needs, young parent support and education, and adoption. We've been in operation for 126 years, and 2025 is a great time to join our mission as we build new and better systems for continued longevity. Visit https://www.MaineChildrensHome.org to learn more about our mission and history. 

What You'll Do:

Reporting to the Director of Advancement, you will be responsible to:

•  Manage and optimize the donor/prospect/volunteer/marketing CRM as a subject matter expert and administrator, ensuring accuracy, security, and functionality for everyone

•  Develop and implement data entry standards, building and maintaining an advancement services procedures library and training team members

•  Provide a helpful, positive “customer service” experience for all donors and prospects, including by phone, email, and in-person

•  Lead and execute gift processing and accurate, timely gift acknowledgments and correspondence for all financial and non-cash gifts, including estate gifts and grant awards; may include seasonal day-to-day direction of a team assistant 

•  Lead and execute ongoing data hygiene and integrity activity

•  Conduct proactive and reactive detailed donor and prospect research and segmentation to identify and qualify individual, corporate, and foundation prospects

•  Assist in maintaining prospect pipeline and ensuring moves management activity tracking across the advancement team and executive leadership

•  Create accurate and timely lists, reports, and dashboards for campaigns, mailings, etc.

•  Provide data-informed insights to guide development strategies, planning, and campaigns

•  Ensure compliance with the IRS, privacy laws, and advancement services best practices

•  Collaborate with the full advancement team to support strategic fundraising, stewardship and recognition, marketing and communications, and volunteer efforts

What We’re Looking For:

•  A bachelor’s degree, plus 2–4 years of experience in nonprofit development operations and gift administration or prospect research

•  A genuine love of clean data, excellent spelling, good systems, and accurate reporting

•  Strong tech skills and admin experience in CRM and tech systems (e.g., NeonCRM, Raiser’s Edge, Salesforce), and proficient Microsoft Office skills (i.e., Word and Excel)

•  Typing speed minimum of 65 wpm with near-perfect accuracy

•  Ability to work independently and as a part of a team

•  A self-starter with a default of problem-solving, troubleshooting, and eagerness to learn

•  Careful attention to detail and commitment to donor confidentiality and customer service

•  A helpful, “can do” attitude and a commitment to Maine Children’s Home’s mission

About the Position:

Location: Waterville, Maine (hybrid available; must live within regular commuting distance)

Position Type: Full-Time, Exempt. M-F; flexible for alternate hours/days for occasional events (scheduled in advance)

Compensation: $50,000-$55,000, plus benefits and generous time off; starting salary determined by factors including qualifications, experience, education, years in the industry, and internal equity

Anticipated Start Date: September 22-October 1 (flexible for the right candidate)

To Apply:

Send a PDF of your resume and a letter of interest indicating how you may fit what we are looking for to MBonnell@MaineChildrensHome.org. We intend to review applications as they arrive.

Maine Children’s Home is committed to the full inclusion of qualified individuals; please contact MBonnell@MaineChildrensHome.org with requests for reasonable accommodations.