Housing Navigator

Location: The Salvation Army – Owens Campus

Status: Non-Exempt; FT

MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its ministry is motivated by love for God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.

QUALIFICATIONS

• Bachelor’s degree in Human Services, Public or Business Administration or related discipline. A minimum of four years of related employment experience may be substituted for degree requirements.
• Experience working with homeless and/or at-risk clients and families preferred.
• Strong oral and written communication skills.
• Proficiency in Microsoft Office Software (Word, Excel, etc.)
• Ability to communicate and work effectively with a diverse group of residents, staff and community partners.
• Must have a valid Nevada Driver License, clean driving record and own registered and insured vehicle for client visits. Mileage reimbursement will be provided and company vehicle will be available for any transporting of clients.

RESPONSIBILITIES

• Assisting clients with the housing search process, including helping clients identify suitable housing options, accompanying clients to view units, advocating for clients with landlords, and assisting clients with paperwork.
• Providing tenancy support (including tenant education, home visits, etc.)
• Serving as a housing resource for case managers in the Homeless Services Department.
• Researching private market landlord availability and supportive housing program options.
• Developing relationships with area landlords to facilitate client placement.
• Provide lease negotiation services to landlords and participants.
• Providing post-placement conflict resolution and mediation services for clients and landlords.
• Maintain client databases and referrals for services and generate reports.
• Complete accurate and timely data entry into the HMIS system.
• Attend all scheduled team meetings and trainings.
• Other duties and special projects as assigned.

This position has access to confidential and private information. This position is subject to grant funding; however, if the funding ends the position may be eliminated. It is essential that confidentiality and privacy be observed.

PHYSICAL REQUIREMENTS

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb, balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to focus. The employee must have the ability to operate a telephone, desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.