Enrollment Specialist

Esperanza Cyber Charter School (ECCS) is located in North Philadelphia and is currently seeking mission-driven Enrollment Specialist applicants that align with ECCS’s mission and enthusiasm for equity. The Enrollment Specialist with clerical duties works full-time in person in the office, under the guidance and supervision of the Family Enrollment Coordinator. They are responsible for student document processing, including withdrawals and transfers, managing paperwork and notifications to other school districts, handling sensitive documents such as student records, and generating reports from PowerSchool.

Esperanza Cyber Charter School Mission

Esperanza Cyber Charter School (ECCS) prepares students in grades Kindergarten through 12 to meet the challenges of living creatively and productively in an increasingly technologically sophisticated and interconnected world. ECCS will provide students with an academically rigorous yet flexible online learning program that tailors learning experiences to each child through curriculum choices and virtual and in-person tutoring and counseling. ECCS targets underserved and at-risk students who have not always found success in traditional schools. ECCS places students on a pathway to post-secondary success. 

BENEFITS:

• Technology provided
• Professional Development
• Training for the cyber environment
• Paid time off 
• 403b contribution matching
• Health insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• Flexible spending account
• Tuition Reimbursement 

REQUIREMENTS:

• Associate Degree or equivalency required
• Ability to communicate well in a group/team environment; bilingual Spanish fluency required
• Demonstrated competence and experience in current technologies, including PowerSchool SIS, Word processing, and Google Suite
• Ability to commute reliably

RESPONSIBILITIES:

• Answers telephone system for screening calls, transferring calls, responding to inquiries, and/or taking messages.
• Helps answer questions about the school; provides families with an appropriate application and supporting documents.
• Assists in student registration processing, forms, documents, and records, and related information for formal student registration.
• Adds registration data to the enrollment spreadsheet.
• Follow up with interested families as directed.
• Follow up on missing documents as directed.
• Greets individuals entering the building (e.g., visitors, parents, students, vendors, etc.) for responding to inquiries; and/or directs individuals to appropriate locations by established building security procedures.
• Performs general secretarial and clerical functions (e.g., scheduling, copying, faxing, data entry, filing, etc.) for supporting office operations.
• Processes various records (e.g., student records, transcripts, tutor lists, guardianship packets, etc.) for conveying information within School/District guidelines and regulations.
• Print and mail, as directed, progress reports, report cards, and transcripts.
• Receives various items (e.g., mail, special deliveries, packages, supplies, etc.) to distribute materials to appropriate parties.
• Performs other related duties as assigned to ensure the efficient and effective functioning of the work unit.

SKILLS:

• Meticulous data entry skills, with attention to detail
• Customer Service experience
• Excellent communication skills, both verbal and written
• Strong organizational and time management skills
• Must be able to work in a fast-paced environment

All applicants must have current FBI fingerprints, PA Criminal, and Child Abuse background checks. Applicants must have reliable transportation to and from work.