Director of Warehouse & Operations

Job Overview

The Director of Warehouse and Catering Operations provides strategic, hands-on leadership of all warehouse and logistical operations for Main Event Caterers and Monumental Food companies. This role ensures efficient inventory control, safe and compliant practices, and seamless event execution through close collaboration with internal departments. In addition to warehouse management, this position oversees the Beverage Manager and broader event operations, ensuring the highest standards of quality, service, and professionalism are upheld at every level.

Key Responsibilities

Warehouse & Logistics

• Provide strategic oversight of all warehouse functions, including inventory, equipment, fulfillment, and logistics.
• Ensure timely and accurate processing, staging, and delivery of catering orders, maintaining quality standards across all event types.
• Design and implement warehouse workflows that maximize space utilization, accuracy, and efficiency.
• Develop, implement, and maintain SOPs for inventory management, receiving, order fulfillment, and transportation logistics.
• Monitor and manage warehouse and delivery labor costs to align with budgetary goals.
• Oversee fleet operations: coordinate vehicle maintenance, manage usage schedules, and ensure drivers are properly trained and certified.
• Maintain compliance with safety standards and health regulations (OSHA, local health departments, etc.).

Event Operations & Departmental Coordination

• Collaborate closely with Sales, Culinary, and Finance departments to align operational capabilities with event goals and client expectations.
• Serve as the point of contact for operational planning in high-profile or logistically complex events.
• Participate in menu tastings, event walk-throughs, and planning meetings to ensure operations and logistics are considered early in the process.

Beverage Program Oversight

• Directly supervise the Beverage Manager, providing guidance and support for beverage planning, sourcing, and service execution.
• Ensure beverage service standards align with the company’s high-end brand and client expectations.
• Assist with budget planning and cost control related to beverage procurement and staffing.

Leadership & Team Development

• Mentor, train, and lead warehouse and operations team members, including junior supervisors and leads.
• Recruit and retain top talent, fostering a culture of accountability, professionalism, and continuous improvement.
• Conduct regular performance evaluations and provide ongoing coaching and development opportunities.

Purchasing & Vendor Management

• Oversee purchasing for warehouse and operations, ensuring best pricing, availability, and quality.
• Build and maintain relationships with vendors and suppliers, ensuring timely deliveries and favorable terms.
• Maintains proper inventory levels to ensure successful event fulfillment

General

• Perform other duties as assigned to support business operations and company growth.
• Champion a culture of hospitality, excellence, and team collaboration across departments.

Qualifications

• 3–5 years of progressive leadership experience in warehouse, logistics, or catering/event operations.
• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred.
• Proven ability to manage large teams and multiple priorities in a fast-paced, high-pressure environment.
• Strong operational planning, organizational, and problem-solving skills.
• Excellent interpersonal and communication skills.
• Bilingual in English and Spanish is required.
• Proficient in Microsoft Office Suite (Excel, Word) and warehouse/inventory systems.
• Knowledge of OSHA regulations, local health codes, and catering/event service best practices.

Benefits

·     Health Insurance

·     Dental Insurance

·     Vision Insurance

·     Paid vacation

·     Paid holidays

·     Free parking

·     Free Lunch (Monday-Friday)!

·     401(k)

·     401(k) matching

·     Cellphone reimbursement

Compensation

Pay Range: $100,000-$125,000 annually, commensurate with experience.

We offer competitive compensation and opportunities for advancement based on performance and leadership contributions. Our company values your expertise and is committed to your growth within our organization.

Note: This job description reflects the general responsibilities of the role and is not intended to be all-inclusive. Additional duties may be assigned as needed to support evolving business goals.