What are the responsibilities and job description for the House Manager position at Mahler Private Staffing?
A prominent client is seeking a refined, discreet, and hospitality-oriented House Manager to oversee operations at their fully staffed Bridgehampton, NY residence.
This full-time, year-round position offers a long-term opportunity to join a professional, collaborative team that values excellence, discretion, and loyalty.
The ideal candidate brings deep experience managing high-end private homes or estates, possesses natural leadership abilities, and demonstrates a proactive, detail-driven approach. The House Manager will be responsible for ensuring the seamless operation of the home and for delivering a world-class hospitality experience to the principals and their guests.
Responsibilities
- Serve as the primary point of contact for the residence, working closely with the Family Office
- Lead the interior team and coordinate with the Property Caretaker
- Manage household schedules, daily operations, and seasonal priorities
- Provide hands-on support and leadership, modeling professionalism and excellence
- Ensure an elevated hospitality experience, including table service and guest readiness
- Oversee intimate events and coordinate with Chefs, caterers, and service staff for larger events
- Track and manage inventories, supplies, and household purchases
- Maintain digital records, household manuals, and maintenance schedules
- Coordinate vendors and maintenance providers (e.g., AV, HVAC, pest control)
- Take the lead on special projects and managing seasonal deep cleans
- Maintain a high level of discretion and ensure household privacy at all times
Qualifications
- 10 years of experience in high-end private service or estate management
- A background in luxury hospitality or service is strongly preferred
- Proven ability to lead, coach, and inspire a team
- Deep understanding of formal and informal service standards
- Highly organized with keen attention to detail
- Excellent communication skills with a gracious, low-ego demeanor
- Hands-on, "no task too small" mentality
- Technically savvy; comfortable managing calendars, budgets, and digital systems
- Experience with the care of fine homes, materials, and furnishings
- Discreet, trustworthy, and professional with excellent, verifiable references
Schedule & Availability
- Off-Season: Monday–Friday, approximately 9 AM–5 PM (flexible start available)
- In-Season: Monday–Friday with availability on weekends as needed for events and guest support
Compensation & Benefits
- $200,000 – $225,000 base salary, commensurate with experience
- Annual discretionary bonus
- Fully paid health insurance
- 401(k) with match
- Life and disability insurance
- Generous PTO, paid holidays, and more
Our Story:
Mahler Private Staffing works with America’s leading families to find experienced private domestic staffing professionals for their homes and family offices. We take a personalized approach and work to get to know our candidates as well as we know our clients, so we can make lasting, long-term placements.
Due to the overwhelming number of applicants, we regret that we are unable to provide individual responses. Rest assured that selected candidates will be personally contacted for further consideration. We would like to emphasize that there are no fees associated with the application process for applicants.
Salary : $200,000 - $225,000