What are the responsibilities and job description for the Membership Representative position at Mahaska County YMCA?
Ready to make a difference?
Join the YMCA team and help connect people in our community to a healthier, stronger, and more connected life!
The YMCA Membership Representative is a welcoming, energetic, and community-minded team member who helps individuals and families discover everything the YMCA has to offer. This position is about more than signing up members—it’s about building relationships, creating a sense of belonging, and helping people find programs, services, and opportunities that fit their needs.
The Membership Representative is an important ambassador for the Y throughout the community, helping us welcome new members, engage current members, and build lasting connections with individuals, families, businesses, schools, and community organizations.
What You'll Do
Welcome members, guests, and prospective members with a friendly and enthusiastic attitude.
Give engaging tours of the YMCA and introduce people to our facilities, programs, services, and membership options.
Connect individuals and families with programs and opportunities that meet their interests and goals.
Build relationships with members and help create a strong sense of belonging.
Participate in community outreach, events, fairs, school activities, and other opportunities to promote the Y.
Assist with membership enrollment, account updates, payments, and other administrative responsibilities.
Help resolve member questions and concerns in a positive and professional manner.
Support a welcoming, clean, safe, and inclusive environment for everyone.
Work as part of a team to advance the YMCA's mission and strengthen our community.
What We're Looking For
We're looking for someone who:
Loves working with people and making connections.
Is outgoing, friendly, positive, and approachable.
Enjoys meeting new people and talking about the YMCA.
Has a passion for serving and engaging the local community.
Is comfortable promoting memberships, programs, and events.
Takes initiative and isn't afraid to get out into the community.
Is dependable, organized, and able to manage multiple priorities.
Has strong communication and customer-service skills.
Can work independently while also being a strong team player.
Believes everyone deserves a place where they can belong, grow, and thrive.
Employee Perks Include:
Free YMCA membership
Opportunities to participate in fitness and wellness programs
A fun, active, and people-focused work environment
Opportunities to build relationships throughout the community
Opportunities for advancement within the YMCA
Flexible scheduling
A rewarding opportunity to make a positive difference in people's lives
The chance to help strengthen families and our local community
If you're energetic, people-oriented, and excited about being a visible part of our community, we want to meet you!
Come join a team where your work matters, your relationships make a difference, and you can help make the YMCA a place where everyone belongs.
Benefits:
Gym Membership, Employee Discounts, Job Training